Section one: Contracting authority
one.1) Name and addresses
London Borough of Waltham Forest
Waltham Forest Town Hall, Forest Road
London
E17 4JF
Contact
Ms Gemma Edwards
gemma.edwards@walthamforest.gov.uk
Telephone
+44 2084968233
Fax
+44 2084964509
Country
United Kingdom
Region code
UKI53 - Redbridge and Waltham Forest
Internet address(es)
Main address
http://www.walthamforest.gov.uk/
Buyer's address
http://www.walthamforest.gov.uk/
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of a Befriending Service
Reference number
DN742852
two.1.2) Main CPV code
- 85300000 - Social work and related services
two.1.3) Type of contract
Services
two.1.4) Short description
The service will deliver a minimum of 190 active befriending matches a year. The Service will collaborate with the existing LBWF, Health and VCSE organisations to support the wellbeing of clients to reduce so isolation and meet client goals to build independence and resilience. The service is targeted at those aged over 18 that are known to Adult Social Care and partner organisations to deliver the following outcomes:
• Reduce experience of loneliness/social isolation
• Increase the independence of individuals
• Support individuals to increase their resilience
• Help to build positive connections and networks
• Support mental & physical wellbeing
• Increase the diversity of volunteer characteristics and experience to support befriending needs.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £723,200
two.2) Description
two.2.2) Additional CPV code(s)
- 85100000 - Health services
two.2.3) Place of performance
NUTS codes
- UKI53 - Redbridge and Waltham Forest
two.2.4) Description of the procurement
The service will deliver a minimum of 190 active befriending matches a year. The Service will collaborate with the existing LBWF, Health and VCSE organisations to support the wellbeing of clients to reduce so isolation and meet client goals to build independence and resilience. The service is targeted at those aged over 18 that are known to Adult Social Care and partner organisations to deliver the following outcomes:
• Reduce experience of loneliness/social isolation
• Increase the independence of individuals
• Support individuals to increase their resilience
• Help to build positive connections and networks
• Support mental & physical wellbeing
• Increase the diversity of volunteer characteristics and experience to support befriending needs.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 50
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-029250
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
8 January 2025
five.2.2) Information about tenders
Number of tenders received: 20
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
LifeLine Community Projects
LifeLine House, 25 Neville Road
Dagenham
RM8 3QS
Country
United Kingdom
NUTS code
- UKI53 - Redbridge and Waltham Forest
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £723,200
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court of England and Wales Royal Courts of Justice
London
WC2A 2LL
Country
United Kingdom