Scope
Description
Trafford Council are looking to identify and engage a strategic partner to deliver a secure, robust, and future-ready Unified Communications (UC) and Contact Centre solution.
The solution must support Trafford Councils ambition to enhance resident engagement, streamline internal communications, and integrate seamlessly with their corporate digital platforms.
Further details can be found within the attached market engagement brief on The Chest / Proactis -
Project information - DN791882
Contract dates (estimated)
- 9 January 2026 to 8 January 2031
- 5 years
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UKD3 - Greater Manchester
Engagement
Engagement deadline
17 October 2025
Engagement process description
Further details can be obtained by accessing the project information contained on The Chest / Proactis as per Project information - DN791882
Contracting authority
Trafford Council
- Public Procurement Organisation Number: PGZW-1429-QQZQ
Trafford Town Hall, Talbot Road
Manchester
M32 0TH
United Kingdom
Region: UKD34 - Greater Manchester South West
Organisation type: Public authority - sub-central government