Scope
Reference
DN774456
Description
The London Borough of Merton is seeking an experienced, knowledgeable and innovative Provider to deliver a 7-year Community Dementia Service contract. The service aims to enable residents living with dementia and their families/carers to be able to live as independently as possible, for as long as possible. It will be delivered through a 'Hub and Spoke' model from the Merton Memory Hub and at venues across the borough, which includes consideration of provision of home visits and support closer to home.
The service will provide timely information, advice, support and education to people with dementia and their carers, helping them navigate the pathways to support, through wellbeing assessment and casework.
Through the delivery of activities, peer support, volunteering and befriending services, the Provider will be a key partner for the Merton Dementia Action Alliance which is taking action to make Merton a Dementia Friendly Borough. Bidders should be aware this is not a personal care contract - there is no formal personal care element (the service is not residential care, domiciliary care, respite or a day centre service), however the service will support those at all stages of their dementia journey.
Total value (estimated)
- £2,400,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 April 2026 to 31 March 2033
- 7 years
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Submission
Deadline for requests to participate
23 October 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
11 December 2025
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | Quality weighting |
Quality | 65% |
| Price | Cost weighting |
Cost | 30% |
| Social value | Social value weighting |
Quality | 5% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
London Borough of Merton
- Public Procurement Organisation Number: PLZQ-1654-VNHW
Civic Centre, London Rd
Morden
SM4 5DX
United Kingdom
Contact name: Commercial services
Region: UKI63 - Merton, Kingston upon Thames and Sutton
Organisation type: Public authority - sub-central government