Scope
Reference
GEL-ST-25136
Description
This procurement is for Enterprise ITSM tooling and licences and CMDB tooling and licences, including service design, delivery/project management, implementation, and data migration support.
Genomics England is exploring the Enterprise ITSM and does not currently have a configuration management data base (CMDB), which is a fundamental piece of functionality. We are seeking proposals for CMDB solutions which will be used to maintain, monitor, and obtain a better view of our environment. The solution will provide details of the machines on the network, software they're running, and expiry dates, and then link back to our contracts to provide asset numbers of kit etc.
Software, licensing, and support will need to be procured to meet this project's needs.
Total value (estimated)
- £2,250,000 excluding VAT
- £2,700,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 8 December 2025 to 7 December 2027
- Possible extension to 7 December 2028
- 3 years
Description of possible extension:
The Initial Term is 24 months with an optional extension of 12 months at the discretion of the Authority.
Options
The right to additional purchases while the contract is valid.
The Authority may choose to purchase software licencing form the supplier.
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
- 48000000 - Software package and information systems
- 72261000 - Software support services
Contract locations
- UK - United Kingdom
Justification for not using lots
Use of lots would create a high risk of rendering the execution of the contract excessively technically difficult or expensive, and the need to coordinate different contractors for the lots could seriously risk undermining the proper execution of the contract.
Participation
Legal and financial capacity conditions of participation
Able to pass financial health check; must agree to buyer's standard terms and conditions
Technical ability conditions of participation
ISO:27001 and Cyber Essentials Plus
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
13 October 2025, 5:00pm
Submission type
Tenders
Tender submission deadline
20 October 2025, 5:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
17 November 2025
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Technical Merit and Functional Fit | Comprised of: Delivery approach and target state definition Implementation (including delivery and mobilisation) Functional and non-functional requirements Ease of Use Scalability of costs in licensing... |
Quality | 60% |
| Price | Comprised of: Cost for design, implementation, delivery, and ongoing support Cost for licences for CMDB and ITSM |
Price | 25% |
| Social Value | Quality | 10% | |
| Cultural Fit | Quality | 5% |
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
This is a competitive flexible procedure in three stages.
Stage 1 - Conditions of Participation (PSQ) and ITT. Bidders must be able to meet all minimum standards and must-have requirements as set out in the tender documents. Following evaluation of eligible bids, the top three highest scoring bidders may be invited to interview. There is no ability to hold dialogue with the Authority within the process but bidders may ask clarification questions through the e-tendering portal.
Stage 2 - Interview & Presentation. The interviews will be used to clarify the responses and update scoring if applicable and as appropriate.
Stage 3 - Award. The tender would be awarded to the highest scoring bidder following the interviews (if an award is made).
Contracting authority
Genomics England Limited
- Companies House: 08493132
Level 21, One Canada Square
London
E14 5AB
United Kingdom
Region: UKI42 - Tower Hamlets
Organisation type: Public authority - central government