Scope
Reference
SR2497099450
Description
HMRC require a project management tool for tracking issues, bugs and tasks in software development and a collaborative workspace where teams can create, share and manage documentation and knowledge. These tools need to be able to integrate to allow teams to plan projects, track progress and maintain organised accessible information. The solutions need to be integrated to allow for transition between project tracking and documentation as well as being highly customisable to support complex workflows across software, business and IT teams. The system also needs to be compatible with a range of plugins that HMRC already utilise and requires robust permission controls to maintain the security of HMRC systems. HMRC are planning to consolidate multiple siloed software instances across CDIO, ECS, DPS, EIS, B&T/CDS and HMRC Digital into SaaS based platforms. This is focusing on the need to procure the following licenses for the Atlassian Jira/Confluence software. License requirement: Atlassian Enterprise Cloud, 9000 Users for Jira, Confluence Bundled with Rovo for 9000 Users Atlassian Guard Premium 9000 users, Jira Service Management Enterprise 300 Agents, Jira Product Discovery Premium 1000 Users.
Contract 1. ALM Platform- Atlassian SaaS Migration
Supplier
Contract value
- £5,297,791 excluding VAT
- £6,357,349.20 including VAT
Above the relevant threshold
Award decision date
22 September 2025
Standstill period
- End: 1 October 2025
- 8 working days
Earliest date the contract will be signed
2 October 2025
Contract dates (estimated)
- 2 October 2025 to 1 October 2028
- 3 years
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
Procedure
Procedure type
Direct award
Supplier
Atlassian Pty. Ltd.
- Public Procurement Organisation Number: PCMN-3518-DWCZ
Level 6, 341 George Street
Sydney, NSW
2000
Australia
Email: legalfilings@atlassian.com
Website: https://www.atlassian.com/
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. ALM Platform- Atlassian SaaS Migration
Contracting authority
HM Revenue & Customs
- Public Procurement Organisation Number: PVMW-8599-JZNJ
100 Parliament Street
London
SW1A 2BQ
United Kingdom
Region: UKI32 - Westminster
Organisation type: Public authority - central government