Scope
Description
Maiden Erelgh Trust has just over 4,250 pupils cross 9 sites in and around Reading. What makes it unique is the fact that it has a very diverse range of schools from large Secondary to small secondary, primary, SEN, PRU and Outreach.
Maiden Erlegh Trust is committed to delivering our values which are to: aim high, be inclusive and work together.
Our schools will continue to excel at bringing out the best in students of all abilities.
To do this we place students at the heart of what we do and work closely in partnership with parents and the communities we serve.
Our vision is to:
• Provide a safe, calm, respectful and happy place to work and learn
• Provide a stimulating and challenging learning for all
• Provide high quality and inspiring teaching
• Provide a rich and relevant curriculum
• Provide a varied and exciting extra-curricular opportunities which allow students to flourish outside the classroom
• Provide high quality and personalised pastoral care
The ICT support at the Trust is currently provided by a a single outsourced support provider who provides a mix of onsite and remote support. The Trust is taking the opportunity to go to the market to identify the best innovative and forward-looking partner to support them in the delivery and development of their ICT provision over the next five years as the current arrangement is due to expire.
This procurement includes (but may not be limited to) the items listed below.
• A core managed service, management of all ICT against an agreed SLA
• 24 x 7 x 365 remote monitoring and management
• A Service Desk, available 52 weeks a year including out of hours access
• Local staffing which suppliers deem necessary to deliver the service and meet the SLA requirements - 50 weeks onsite in schools and 50 weeks for the Head Office
• Strategic advice and direction to the Trust regarding ICT
• Responsibility for design, specification, installation, and management of all ICT infrastructure
• Supply of goods and services based on an agreed Best Value approach
• Management of 3rd parties where relevant to the ICT support
• Relevant monitoring, management, patching
• Regular performance reporting
• CPD and training - digital skills and curriculum as necessary
• There is an expectation that the provider will support and/or drive innovation
• Maintain technical documentation
• Maintain operational documentation, for example inventory management and risk registers
• Collective partnership targets aligned to the Trust objectives
• In school support for the integration and upgrade of the connectivity, communications and security infrastructure as required
• Suppliers may be required to deliver a range of technology and change management projects in addition to the providing the core managed service.
Suppliers should note the following:
• The Trust will provide a standard contract as part of the ITT Pack
• There will be a requirement for TUPE from existing supplier
Total value (estimated)
- £5,000,000 excluding VAT
- £6,000,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 August 2026 to 31 July 2031
- 5 years
Main procurement category
Services
CPV classifications
- 48200000 - Networking, Internet and intranet software package
- 72000000 - IT services: consulting, software development, Internet and support
- 80000000 - Education and training services
Contract locations
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Submission type
Tenders
Tender submission deadline
17 November 2025, 12:00pm
Submission address and any special instructions
Submission Instructions are detailed in the PSQ Document
Tenders may be submitted electronically
No
Languages that may be used for submission
English
Award decision date (estimated)
12 January 2026
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 70% |
| Cost | Cost | 30% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
Step One - Evaluation of PSQ Responses
Step Two - Issue of ITT to suppliers shortlisted from PSQ Stage
Step 3 - Evaluation of ITT Responses
Step 4 - Presentations
Documents
Associated tender documents
Maiden Erelgh - Moxton Managed Service Partner Procurement PSQ v1.0.docx
Contracting authority
MAIDEN ERLEGH TRUST
- Companies House: 07548754
- Public Procurement Organisation Number: PCWM-2441-BWJR
Maiden Erlegh School Silverdale Road
Reading
RG6 7HS
United Kingdom
Region: UKJ11 - Berkshire
Organisation type: Public authority - sub-central government
Other organisation
These organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities.
MOXTON EDUCATION LTD
Summary of their role in this procurement: Management of the Procurement
- Companies House: 09008303
- Public Procurement Organisation Number: PPHN-8276-MGRZ
Ossington Chambers
Newark
NG24 1AX
United Kingdom
Region: UKF15 - North Nottinghamshire