Contract

Professional Services for Oxfordshire County Council Contact Centre transition

  • Oxfordshire County Council

UK7: Contract details notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-057261

Procurement identifier (OCID): ocds-h6vhtk-059bff (view related notices)

Published 17 September 2025, 11:45am



Scope

Reference

I-4762

Description

The Council is seeking to secure expert technical resource to help drive the implementation of new functionality within its Zoom contact centre.to a defined plan.


Contract 1. Professional Services Agreement

Supplier

Contract value

  • £60,000 excluding VAT
  • £72,000 including VAT

Below the relevant threshold

Date signed

12 September 2025

Contract dates

  • 12 September 2025 to 11 March 2026
  • 6 months

Main procurement category

Services

CPV classifications

  • 72000000 - IT services: consulting, software development, Internet and support

Contract locations

  • UK - United Kingdom

Procedure

Procedure type

Below threshold - without competition


Supplier

Acceleraate Limited

  • Companies House: 14383406

129 Deansgate

Manchester

M3 3WR

United Kingdom

Region: UKD33 - Manchester

Small or medium-sized enterprise (SME): Yes

Voluntary, community or social enterprise (VCSE): No

Contract 1. Professional Services Agreement


Contracting authority

Oxfordshire County Council

  • Public Procurement Organisation Number: PZNW-8281-MHNM

Oxfordshire County Council

Oxford

OX1 1ND

United Kingdom

Contact name: Martin Hall

Telephone: +447889164706

Email: martin.hall@oxfordshire.gov.uk

Website: http://www.oxfordshire.gov.uk

Region: UKJ14 - Oxfordshire

Organisation type: Public authority - sub-central government