Scope
Description
This procurement is for Enterprise ITSM tooling and licences and CMDB tooling and licences, including service design, delivery/project management, implementation, and data migration support.
Genomics England is exploring the Enterprise ITSM and does not currently have a configuration management data base (CMDB), which is a fundamental piece of functionality. We are seeking proposals for CMDB solutions which will be used to maintain, monitor, and obtain a better view of our environment. The solution will provide details of the machines on the network, software they're running, and expiry dates, and then link back to our contracts to provide asset numbers of kit etc.
Software, licensing, and support will need to be procured to meet this project's needs.
Contract dates (estimated)
- 8 December 2025 to 7 December 2027
- Possible extension to 7 December 2028
- 3 years
Description of possible extension:
The Initial Term will run for 2 years. The contract may be extended once by up to 12 months at the discretion of the buyer.
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
Submission
Publication date of tender notice (estimated)
18 September 2025
Enquiry deadline
13 October 2025, 5:00pm
Submission type
Tenders
Tender submission deadline
20 October 2025, 5:00pm
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
17 November 2025
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Technical Merit and Functional Fit | Comprised of: Delivery approach and target state definition Implementation (including delivery and mobilisation) Functional and non-functional requirements Ease of Use Scalability of costs in licensing... |
Quality | 60% |
| Price | Comprised of: Cost for implementation, delivery, and ongoing support Cost for licences for CMDB and ITSM |
Price | 25% |
| Social Value | Quality | 10% | |
| Cultural Fit | Quality | 5% |
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
Following evaluation of bids, the top three highest scoring bidders may be invited to interview. The interviews would be used to clarify the responses and update scoring if applicable and as appropriate. The tender would be awarded to the highest scoring bidder following the interviews (if an award is made).
Contracting authority
GENOMICS ENGLAND LIMITED
- Companies House: 08493132
- Public Procurement Organisation Number: PBTW-5897-QJGY
Level 21 One Canada Square
London
E14 5AB
United Kingdom
Region: UKI42 - Tower Hamlets
Organisation type: Public authority - central government