Section one: Contracting authority
one.1) Name and addresses
London North West University Healthcare NHS Trust
Northwick Park Hospital, Watford Rd
Harrow
HA1 3UJ
Contact
Jitendra Patel
clcht.nwlicsps-sourcing-it@nhs.net
Country
United Kingdom
Region code
UKI7 - Outer London – West and North West
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
NHS London Emergency Department Digital Front Door solution
two.1.2) Main CPV code
- 72212517 - IT software development services
two.1.3) Type of contract
Services
two.1.4) Short description
Provision of an e-Triage service across 5 emergency departments in London
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,191,668
two.2) Description
two.2.2) Additional CPV code(s)
- 48814400 - Clinical information system
- 72211000 - Programming services of systems and user software
- 72200000 - Software programming and consultancy services
- 48000000 - Software package and information systems
- 48810000 - Information systems
two.2.3) Place of performance
NUTS codes
- UKI - London
Main site or place of performance
Northwick Park Hospital
Watford Rd
Harrow
HA1 3UJ
two.2.4) Description of the procurement
G-Cloud 13 Lot 2, Direct Award Process
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: Yes
Description of options
This Call-Off Contract can be extended by the Authority for one period of up to 12 months
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Price was not the only award criteria as the Authority followed the contract award process under the G-Cloud 13 Framework. This involved the preparation of a set of requirements and undertaking a desktop capability assessment based on the application of search terms against the framework suppliers' solutions on the catalogue in line with the contract award process. The G-Cloud 13 Framework has expired and so the contract has been entered into under the replacement G-Cloud 14 Framework. The contract award process under G-Cloud 13 is the same as the process under G-Cloud 14.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
Authority followed the contract award process under the G-Cloud 13 Framework
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 July 2025
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
eConsult Health Limited
3rd Floor Moorfoot House 221 Marsh Wall London
London
E14 9FJ
Telephone
+49 7943881778
Country
United Kingdom
NUTS code
- UKI32 - Westminster
National registration number
07628675
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £1,191,668
Total value of the contract/lot: £1,191,668
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
The High Court
The Strand
London
WC2A 2LL
Country
United Kingdom