Scope
Reference
0952PCFIN
Description
The Council would like to invite Suppliers to submit a Tender for selection of a single Supplier to provide a secure cloud-hosted payment processing gateway that automates the transmission of Direct Debit and BACS files to the banking network with associated reporting, auditing, support and maintenance.
The Council has chosen not to split this tender into lots as the requirement is for a single, integrated payment processing gateway that must operate cohesively across multiple service areas. Splitting the contract would introduce unnecessary complexity and risk compatibility issues.
A Preliminary Market Engagement (PME) was conducted to inform this process. Suppliers submitted responses to the Council's questionnaire, in response to the Councils' questions.
The Preliminary Market notice for this requirement was published on the 6th February 2025, the link is here: https://procontract.due-north.com/Advert?advertId=d7da61f4-82e4-ef11-8134-005056b64545
Total value (estimated)
- £204,000 excluding VAT
- £244,800 including VAT
Above the relevant threshold
Contract dates (estimated)
- 23 April 2026 to 22 April 2031
- Possible extension to 22 April 2036
- 10 years
Description of possible extension:
An initial term of 5 years with the option to extend for 3+2 years.
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
Contract locations
- UK - United Kingdom
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
17 September 2025, 10:00am
Tender submission deadline
2 October 2025, 10:00am
Submission address and any special instructions
The Tender must be submitted through the https://procontract.due-north.com/Advert?advertId=a61e4b88-a489-f011-813a-005056b64545 portal (this may be submitted at any time prior to the closing time and date). Submission of electronic Tender should not be left to the last moment as it may take some time to upload your completed Tender. The server timestamps (GMT) Tenders when they are submitted. Tender submitted after the closing date and time of 10.00am, 2nd October 2025 will not be considered.
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
6 November 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 70.00% |
| Price | Price | 30.00% |
Other information
Description of risks to contract performance
During the contract term, changes in Council systems (such as additional licences) or regulatory requirements (such as new BACS file formats, new cybersecurity controls, GDPR guidance changed) may necessitate system changes that are not covered in the original scope.
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
Leicester City Council
- Public Procurement Organisation Number: PXRT-5737-VBQD
City Hall, 115 Charles Street
Leicester
LE1 1FZ
United Kingdom
Contact name: Pamela
Telephone: +441164543502
Email: Pamela.Chirara@leicester.gov.uk
Website: https://www.leicester.gov.uk
Region: UKF21 - Leicester
Organisation type: Public authority - sub-central government