Scope
Description
Provision of financial inclusion services to social housing residents, addressing significant financial issues (debt, welfare benefits and energy advice) that may result in the risk of eviction. This will be a two pronged approach which will focus on low level debt advice and guidance that will be provided by the procured partner (directly or through a supply chain), and higher level vulnerability support that will be managed in-house. Triaging of customers for both will be done by the external partner. We would be looking at around 7000 referrals per year to be triaged and helped through this service.
Total value (estimated)
- £2,000,000 including VAT
Contract dates (estimated)
- 1 July 2026 to 30 June 2028
- Possible extension to 30 June 2030
- 4 years
Main category
Services
CPV classifications
- 66170000 - Financial consultancy, financial transaction processing and clearing-house services
- 85321000 - Administrative social services
- 85322000 - Community action programme
- 98133100 - Civic betterment and community facility support services
Contract locations
- UK - United Kingdom
Submission
Publication date of tender notice (estimated)
1 December 2025
Procedure
Procedure type
Open procedure
Above or below total value threshold
Above or equal to threshold
Contracting authority
LONDON & QUADRANT HOUSING TRUST
- Companies House: IP030441
- Public Procurement Organisation Number: PJQV-6311-TQXL
29-35 West Ham Lane
London
E15 4PN
United Kingdom
Region: UKI41 - Hackney and Newham
Organisation type: Public authority - sub-central government