Scope
Description
Cumberland Council's new Carers Support Service
aims to ensure that unpaid Carers of all ages can
benefit from support that meets their needs.
The maximum total value of the contract for the
initial terms and the extensions of all three lots is £4.337m but no guarantee is given as to the actual
value of the contract.
There are 3 Lots. Lot 1 Young Carers and Parent
Carer Support (this will be for the provision of the
functions set out in paragraph for Carers aged 18
and below, Parent Carers for children
with disabilities, Transition Carer Assessments,
family working with multi-generational carer family
units); Lot 2 Adult Carers (this will be for the
provision of the functions set out above for all
Carers aged 18 plus or to work with the provider of
Lot 1 in supporting the needs of any Adult Carers
they are working with); and Lot 3 Digital Carer
support (this is for the delivery of identification and
self-help support including access to an online
Carers Assessment being developed separate to
this contract by the Council.
The contracts for Lots 1 and 2 are anticipated to commence on 1 October 2025 and will
continue for a period of 2 years until 31st September 2027, unless terminated in accordance
with the Conditions of Contract. The contract for Lot 3 is anticipated to commence on 1
October 2025 and will continue for 1 year until 31st September 2026, unless terminated in accordance with the Conditions of Contract. There will be three contracts issued for Lots 1, 2
and 3. (The contract terms and conditions for Lots 1 and 2 are the same).
There is the potential for two 12-month contract extensions for Lots 1 and 2, depending on both the success in achieving the required outcomes and availability of further funding which
if used would terminate 31st September 2029. In the case of Lot 3, there is a potential for 3 contract extensions of 12 months, depending on both the success in achieving the required
outcomes and availability of further funding. Use of these optional extensions are at the absolute discretion of the Council.
Lot 1. Young Carers and Parent Carer Support
Description
Assessments to decide whether the Young Carer has needs for support and whether these could be satisfied by services provided under Section 17 of the Children's Act. The assessment must also consider whether it is appropriate for the child to be providing the care.
Lot 2. Adult Carers
Description
Carers have the same rights to assessment and support that are available to the cared for person. Local Authorities have a wellbeing duty which means that a Carer is entitled to an assessment and a potential support plan.
Lot 3. Digital Carers Support
Description
The Provider will be required to establish a set of digitally based support functions and activities that will interface with the services being commissioned under Lot 2.
Contract 1. Carers Support Service - Lot 1 - Young Carers and Parent Carer Support
Lots
Lot 1. Young Carers and Parent Carer Support
Supplier
Contract value
- £867,400 excluding VAT
- £1,040,880 including VAT
Above the relevant threshold
Date signed
15 July 2025
Contract dates
- 1 October 2025 to 30 September 2027
- Possible extension to 30 September 2029
- 4 years
Description of possible extension:
There is the potential for two 12-month contract extensions for Lot 1, depending on both the success in achieving the required outcomes and availability of further funding which if used would terminate 30th September 2029. Use of these optional extensions are at the absolute discretion of the Council.
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKD1 - Cumbria
Contract 2. Carers Support Service - Lot 2 - Adult Carers
Lots
Lot 2. Adult Carers
Supplier
Contract value
- £3,252,750 excluding VAT
- £3,903,300 including VAT
Above the relevant threshold
Date signed
29 July 2025
Contract dates
- 1 October 2025 to 30 September 2027
- Possible extension to 30 September 2029
- 4 years
Description of possible extension:
There is the potential for two 12-month contract extensions for Lot 2, depending on both the success in achieving the required outcomes and availability of further funding which if used
would terminate 30th September 2029. Use of these optional extensions are at the absolute discretion of the Council.
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKD1 - Cumbria
Contract 3. Carers Support Service - Lot 3 - Digital Carers Support
Lots
Lot 3. Digital Carers Support
Supplier
Contract value
- £216,850 excluding VAT
- £260,220 including VAT
Above the relevant threshold
Date signed
2 September 2025
Contract dates
- 1 October 2025 to 30 September 2026
- Possible extension to 30 September 2029
- 4 years
Description of possible extension:
There is the potential for three 12 month extensions for Lot 3 depending on both the success in achieving the required outcomes and availability of further funding. Use of these optional extensions is at the absolute discretion of the council.
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKD1 - Cumbria
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Light touch
Suppliers
FAMILY ACTION
- Companies House: 01068186
- Public Procurement Organisation Number: PGQG-3268-XDMX
34 Wharf Road
London
N1 7GR
United Kingdom
Email: bdt@family-action.org.uk
Website: http://www.family-action.org.uk
Region: UKI41 - Hackney and Newham
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Carers Support Service - Lot 1 - Young Carers and Parent Carer Support
MOBILISE CARE LTD
- Companies House: 11896322
- Public Procurement Organisation Number: PRPR-1151-HGZG
International House
London
N1 7SR
United Kingdom
Email: dawn@mobiliseonline.co.uk
Website: https://www.mobiliseonline.co.uk/
Region: UKI41 - Hackney and Newham
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 3. Carers Support Service - Lot 3 - Digital Carers Support
PEOPLE FIRST INDEPENDENT ADVOCACY
- Companies House: 05438407
- Public Procurement Organisation Number: PDBV-9653-DJVX
People First Conference Centre, Milbourne Street
Carlisle
CA2 5XB
United Kingdom
Email: bidwriting@wearepeoplefirst.co.uk
Website: https://wearepeoplefirst.co.uk/
Region: UKD12 - East Cumbria
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): Yes
Supported employment provider: No
Public service mutual: No
Contract 2. Carers Support Service - Lot 2 - Adult Carers
Contracting authority
Cumberland Council
- Public Procurement Organisation Number: PJGX-9191-DYLV
Cumbria House, 107-117 Botchergate
Carlisle
CA1 1RD
United Kingdom
Region: UKD12 - East Cumbria
Organisation type: Public authority - sub-central government