Scope
Reference
LMU2025-1856
Description
London Met wishes to appoint a suitably experienced specialist service provider to deliver a proactive service with the purpose of optimising student recruitment and conversion rates by recruiting, assessing and converting prospective students into enrolled students at the University.
The successful Service Provider shall deliver recruitment and conversion management services for prospective students from Sub-Saharan Africa at both undergraduate and postgraduate levels, including enquirers, applicants, offer holders and acceptors of offers. The Service Provider will be expected to manage London Met's agent network in Sub-Saharan Africa and support the International Recruitment Team with expanding the partner network in-country.
Contract 1. Student Recruitment Sub Saharan Africa
Supplier
Contract value
- £350,000 excluding VAT
- £420,000 including VAT
Above the relevant threshold
Award decision date
3 September 2025
Date assessment summaries were sent to tenderers
3 September 2025
Standstill period
- End: 12 September 2025
- 8 working days
Earliest date the contract will be signed
30 September 2025
Contract dates (estimated)
- 1 December 2025 to 30 November 2028
- Possible extension to 30 November 2030
- 5 years
Description of possible extension:
The Contract may be extended beyond the Initial Term on a maximum of 2 (two) occasions, for a period of up to 1 (one) year on each occasion (each a "Renewal Period") at the Authority's sole discretion, by the Authority giving the Contractor not less than 1 (one) months' notice prior to the expiry of the Initial Term or the Renewal Period (as applicable).
Main procurement category
Services
CPV classifications
- 79600000 - Recruitment services
Contract locations
- UK - United Kingdom
Information about tenders
- 7 tenders received
- 7 tenders assessed in the final stage:
- 2 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 6 suppliers unsuccessful (details included for contracts over £5 million)
Procedure
Procedure type
Open procedure
Supplier
Grok Global Services Inc
- Public Procurement Organisation Number: PCBH-1337-WDXX
535 Dean Street Brooklyn
New York
11217
United States
Email: info@grokglobal.com
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Student Recruitment Sub Saharan Africa
Contracting authority
LONDON METROPOLITAN UNIVERSITY
- Companies House: 00974438
- Public Procurement Organisation Number: PWRV-6768-MQCM
London Metropolitan University
London
N7 8DB
United Kingdom
Region: UKI43 - Haringey and Islington
Organisation type: Public authority - sub-central government