Contract

Service Desk - IT & Estates

  • Police And Crime Commissioner For Durham

UK7: Contract details notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-053092

Procurement identifier (OCID): ocds-h6vhtk-059202

Published 2 September 2025, 11:41am



Scope

Reference

ICT 162

Description

A centralised solution to manage and automate requests, track IT operations, and deliver customer support.


Contract 1

Supplier

Contract value

  • £16,042 excluding VAT
  • £19,250.40 including VAT

Below the relevant threshold

Date signed

1 August 2025

Contract dates

  • 30 August 2025 to 29 August 2026
  • 1 year

Main procurement category

Goods

CPV classifications

  • 48517000 - IT software package

Procedure

Procedure type

Below threshold - unknown


Supplier

SUNRISE SOFTWARE LIMITED

  • Companies House: 02972424
  • Public Procurement Organisation Number: PJQW-3145-WCJJ

167-169 Great Portland Street

London

W1W 5PF

United Kingdom

Region: UKI32 - Westminster

Small or medium-sized enterprise (SME): Yes

Voluntary, community or social enterprise (VCSE): No

Contract 1


Contracting authority

Police And Crime Commissioner For Durham

  • Public Procurement Organisation Number: PMZV-7732-XXTT

Police Headquarters, Aykley Heads

Durham

DH1 5TT

United Kingdom

Region: UKC14 - Durham CC

Organisation type: Public authority - sub-central government