Scope
Reference
DN766982
Description
Sefton is appointing a provider to provide a fully Integrated Domestic Abuse Service (IDAS) from 2025 for a minimum of 3 years. The service will provide holistic support to victims/survivors and families of domestic abuse, irrespective of protected characteristic or risk level. The service will provide therapeutic counselling to those who require it in order to build resilience and aid recovery from the long-term effects of domestic abuse. The service will address the priorities outlined in the action plan accompanying the Domestic & Sexual Abuse Strategy 2023-2028.
Based on the needs assessment that was commissioned to meet our statutory obligations under the Domestic Abuse Act 2021, we have unmet need around:
- Reporting of domestic abuse in more affluent areas of the borough was less than in areas of deprivation.
- Older victims / survivors due to the varying age demographics across Sefton.
- Male victims
- Ensuring the voices of those with lived experience of domestic abuse are being fully utilised.
Contract 1. Integrated Domestic Abuse Service at Sefton Council
Supplier
Contract value
- £2,800,000 including VAT
Above the relevant threshold
Date signed
19 August 2025
Contract dates
- 1 September 2025 to 31 August 2028
- Possible extension to 31 August 2030
- 5 years
Description of possible extension:
Two optional 12-month extensions may be awarded following the three year core period at the sole discretion of the Council based on the provider's performance and subject to availability of funding and relevant approvals.
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services
Contract locations
- UKC - North East (England)
- UKD - North West (England)
- UKE - Yorkshire and the Humber
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKI - London
- UKJ - South East (England)
- UKK - South West (England)
Key performance indicators
| Name | Description |
|---|---|
| Domestic Abuse Helpline KPIs | Number of helpline calls |
| Adult Drop In and 1:1 Support KPIs | KPIs: number of drop in sessions; number of referrals; number of repeat referrals; percentage of referrals with attempted contact within 48 hours; number of referrals not progressed; number of new... |
| Adult Recovery Programmes KPIs | Number of victims/survivors attending; retention rate of each programme; client outcomes for each programme; case studies produces; number of client feedback questionnaries completed. |
| Children and Young People KPIs | Number of children and young people referred; number of assessments completed with children and young people; number of children receiving 1:1 support; areas of need/support addressed with children... |
| Counselling and therapeutic support KPIs | Number of referrals received; number of assessments completed; number of therapeutic sessions provided; evidence of impact of intervention; number of client feedback questionnaires completed; case... |
| Multiagency training and volunteer coordination KPIs | Year calendar of training/awareness sessions available; number of training/awareness sessions delivered; number of feedback questionnaires completed by training attendees for each session; number of... |
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Light touch
Supplier
SEFTON WOMEN'S & CHILDREN'S AID
- Companies House: 03448301
- Public Procurement Organisation Number: PDRV-3447-NHHW
166 Knowsley Road
Merseyside
L20 4NR
United Kingdom
Email: help@swaca.com
Website: http://www.swaca.com
Region: UKD73 - Sefton
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): Yes
Supported employment provider: No
Public service mutual: No
Contract 1. Integrated Domestic Abuse Service at Sefton Council
Contracting authority
Sefton Metropolitan Borough Council
- Public Procurement Organisation Number: PTHP-5656-DLCN
Bootle Town Hall
Bootle
L20 7AE
United Kingdom
Email: cdp@sefton.gov.uk
Website: http://sefton.gov.uk
Region: UKD73 - Sefton
Organisation type: Public authority - sub-central government