Scope
Description
The London Borough of Havering is seeking to procure a framework for Adults Commissioned Placements, aimed at providing comprehensive support services for adults requiring specialised care. This framework will cater to individuals in need of personalized placements, including residential care, supported living, and other tailored services that promote wellbeing and independence.
The objective is to ensure that adults receive the appropriate care and support to enhance their quality of life and meet their specific needs. This initiative aims to foster a supportive community through effective and compassionate care programs for adults.
This will be a closed Framework with a duration of 4 years.
The Framework will be divided into three lots as follows:
Lot 1 - Homecare Services
Lot 2 - Supported Living Services
Lot 3 - Care Home Services
The number of providers to be appointed to the Framework for each Lot is:
Lot 1 Homecare Services - 15
Lot 2 Supported Living Services - 20
Lot 3 Care Home services - no maximum limit
Commercial tool
Establishes a framework
Total value (estimated)
- £500,000,000 excluding VAT
- £600,000,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 April 2026 to 31 March 2030
- 4 years
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKI52 - Barking & Dagenham and Havering
Lot 1. Homecare Services
Description
ITTH172
Home care services encompass a wide range of health and social services that are provided in an individual's home rather than in a hospital or care home. These services are designed to enable individuals to live independently and comfortably in their own homes. The nature and scope of home care services can vary significantly based on the needs of the individual and can include medical, personal, and supportive care. Home care services are tailored to the specific needs and preferences of the individual. This personalised approach ensures that the care provided is both effective and comfortable.
Lot value (estimated)
- £500,000,000 excluding VAT
- £600,000,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 2. Supported Living Services
Description
ITTH173
Supported living refers to schemes that provide personal care to people as part of the support that they need to live in their own homes. The personal care is provided under a separate contractual arrangement to those for the person's housing. The accommodation is often shared, usually as a small group, but can be single household.
Supported living enables adults with support needs to live in their own home with the help they need to be independent. It allows them to choose:
where they want to live
who with
how they want to be supported
what happens in their own home.
Lot value (estimated)
- £500,000,000 excluding VAT
- £600,000,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 3. Care Home Services
Description
ITTH174
The aim and purpose of Care Home Services is to deliver high quality, person centred support to older people and those with specialist needs, for whom it is no longer possible to live in their own homes, to achieve a good quality of life and death.
The provider should offer older people and those with specialist needs the opportunity to enhance the quality of life by providing person centred care and support that is safe, manageable and comfortable within a stimulating home environment.
Lot value (estimated)
- £500,000,000 excluding VAT
- £600,000,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Framework
Maximum number of suppliers
Unlimited
Maximum percentage fee charged to suppliers
0%
Framework operation description
At the point of joining the framework there will be no evaluation of price. The award criteria will be 90% Quality and 10% Social Value.
However bidders will have to agree to the set of minimum rates provided in the Framework Agreement.
Once suppliers have joined the framework, at the call off stage bidders will be awarded contracts based on Quality and Price and the award will be conducted following process outlined in the Adult Commissioned Placements framework agreement, Schedule 3 - Call of Procedure
Award method when using the framework
With competition
Contracting authorities that may use the framework
Establishing party only
Participation
Particular suitability
Lot 1. Homecare Services
Lot 2. Supported Living Services
Lot 3. Care Home Services
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
15 September 2025, 12:00pm
Tender submission deadline
30 September 2025, 12:00pm
Submission address and any special instructions
Supplier Portal Registration Page -
Supplier Registration and Fusion Portal Guide -
https://www.havering.gov.uk/downloads/file/4475/supplier_registration_guide
https://www.havering.gov.uk/downloads/file/4477/supplier_portal_guide
View Current Tender Opportunities and Sign In -
https://www.havering.gov.uk/info/20071/doing_business_with_us/389/find_tender_opportunities
ITTH172 - Lot 1 Homecare Services
ITTH173 - Lot 2 Supported Living Services
ITTH174 - Lot 3 Care Home services
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
28 March 2026
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 90% |
| Social Value | Quality | 10% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Light touch
Contracting authority
London Borough of Havering
- Public Procurement Organisation Number: PCZG-5314-HWNM
Havering Town Hall
Romford
RM1 4GR
United Kingdom
Region: UKI52 - Barking & Dagenham and Havering
Organisation type: Public authority - sub-central government