Scope
Reference
CAV-DCO (25-26) 75
Description
The current clinical management system used by the service operates as a standalone platform and is not integrated with other genetics, hospital, or NHS Wales systems. This lack of interoperability presents challenges in accessing and managing patient information efficiently. Genetic family files are currently stored across multiple sites and locations, which increases the time and effort required to retrieve records, introduces potential risks, and can delay clinical decision-making.
To address these issues, the service is seeking to implement a more centralised and integrated solution that will streamline access to patient data, improve information governance, and enhance clinical workflows. Centralising records will help ensure that clinicians have timely and secure access to the information they need, reducing administrative burden and improving patient care outcomes.
Furthermore, the ability to generate accurate and detailed reports is essential for effective service planning, resource allocation, and workload management. A modernised system will support these operational needs by enabling better data capture, analysis, and reporting capabilities.
This procurement reflects the service's commitment to improving digital infrastructure in line with broader NHS Wales objectives, ensuring that systems are fit for purpose and capable of supporting future service developments.
Contract 1. iGene maintenance and support
Supplier
Contract value
- £87,979.82 excluding VAT
- £105,575.78 including VAT
Below the relevant threshold
Earliest date the contract will be signed
31 October 2025
Contract dates (estimated)
- 1 January 2026 to 31 December 2029
- 4 years
Main procurement category
Services
CPV classifications
- 50000000 - Repair and maintenance services
Contract locations
- UKL22 - Cardiff and Vale of Glamorgan
Procedure
Procedure type
Below threshold - without competition
Supplier
Genial Genetic solutions limited
- Public Procurement Organisation Number: PMRL-9588-VGJQ
Minerva Avenue
Flintshire
Ch1 4QL
United Kingdom
Email: rob@genialcompliance.com
Region: UKL23 - Flintshire and Wrexham
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. iGene maintenance and support
Contracting authority
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
- Public Procurement Organisation Number: PXWV-6492-CGMN
Woodland House, Maes-Y-Coed Road
Cardiff
CF14 4HH
United Kingdom
Contact name: Nicola Williams
Telephone: +442921500649
Email: nicola.williams33@nhs.wales.uk
Website: http://nwssp.nhs.wales/ourservices/procurement-services/
Region: UKL22 - Cardiff and Vale of Glamorgan
Organisation type: Public authority - sub-central government
Devolved regulations that apply: Wales