Scope
Reference
SR2507348237
Description
HMRC look to provide an incentive voucher to users within
and outside the UK that have taken part in research for our
Digital Services. Where users are recruited through the
HMRC User panel we issue vouchers to thank the Users for
their involvement. Because of user locations we would like
the option for the vouchers to be redeemable in both the UK
and internationally (Counties within the EU, as well as
Norway, Iceland and Switzerland, however, these will be
minimal).
HMRC will require the supplier to provide paper incentive
vouchers to offline users for taking part in the user research
to support the development of our digital platforms. If
supplier unable to issue directly the supplier will provide
paper incentive vouchers to HMRC, who in turn will issue to
their users.
Vouchers will be required in a combination of digital and
paper/card voucher format (which must be suitable for
offline users) as prescribed by HMRC and all must be
available to use outside the UK. HMRC will require all
vouchers to remain valid for at least 1 year.
Contract 1. HMRC Incentive vouchers
Supplier
Contract value
- £110,000 excluding VAT
- £132,000 including VAT
Below the relevant threshold
Award decision date
7 August 2025
Earliest date the contract will be signed
28 August 2025
Contract dates (estimated)
- 28 August 2025 to 17 August 2026
- 11 months, 21 days
Main procurement category
Services
CPV classifications
- 79900000 - Miscellaneous business and business-related services
Contract locations
- UK - United Kingdom
Procedure
Procedure type
Below threshold - without competition
Supplier
PARK RETAIL LIMITED
- Companies House: 00402152
- Public Procurement Organisation Number: PHRP-6667-WZCL
Valley Road
Merseyside
CH41 7ED
United Kingdom
Email: bids@love2shop.co.uk
Website: https://business.love2shop.co.uk/
Region: UKD74 - Wirral
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. HMRC Incentive vouchers
Contracting authority
HM Revenue & Customs
- Public Procurement Organisation Number: PVMW-8599-JZNJ
100 Parliament Street
London
SW1A 2BQ
United Kingdom
Region: UKI32 - Westminster
Organisation type: Public authority - central government