Planning

Out of Hours Call-Handling Services

  • BELIEVE HOUSING LIMITED

UK2: Preliminary market engagement notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-051670

Procurement identifier (OCID): ocds-h6vhtk-058ebe (view related notices)

Published 27 August 2025, 3:44pm

Scope

Reference

believe-2024 315

Description

Out of Hours Call-Handling Services - to access the documentation please visit believe housing's e-tendering portal inTend at

https://in-tendhost.co.uk/believehousing/aspx/Home

Contract dates (estimated)

  • 1 April 2026 to 31 March 2029
  • Possible extension to 31 March 2031
  • 5 years

Main procurement category

Services

CPV classifications

  • 79512000 - Call centre

Contract locations

  • UKC14 - Durham CC

Engagement

Engagement deadline

5 September 2025

Engagement process description

Please complete Engagement Questionnaire. Please use the document provided.

Deadline is 12noon on 05th September 2025.

Participation

Particular suitability

Small and medium-sized enterprises (SME)

Submission

Publication date of tender notice (estimated)

10 October 2025

Contracting authority

BELIEVE HOUSING LIMITED

  • Companies House: RS008076

Coast House, Spectrum 4, Spectrum Business Park

Seaham

SR7 7TT

United Kingdom

Email: procurement@believehousing.co.uk

Region: UKC14 - Durham CC

Organisation type: Public authority - sub-central government