Scope
Description
The British Embassy Spain and its Consular network is looking for a reliable telecommunication services provider(s). The requirements are split into 3 lots. The Authority reserves the right to award one or two suppliers if that is the Most Advantageous Tender ("MAT") solution. The potential bidders will be issued with generalised requirements in the first stage of the Competitive Flexible Procedure (Request for Quotation). The exact scope and final requirements will be issues to the selected bidders invited to the second stage (Invitation to Tender).
The requirements are:
Lot 1 - Mobile services for 300 SIM cards with full coverage in mainland Spain, Balearic and Canary Islands.
Lot 2 - Landline services for 9 locations.
Lot 3 - Residence solution.
Total value (estimated)
- £331,800 excluding VAT
- £420,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 May 2026 to 30 April 2028
- Possible extension to 30 April 2031
- 5 years
Description of possible extension:
Initial contract period of 24 months with two optional extensions of 24 and 12 months (2+2+1).
Main procurement category
Services
Contract locations
- ES - Spain
Lot constraints
Description of how multiple lots may be awarded:
Suppliers may be awarded for a) all Lots; b) Lots 1 and 3; c) Lots 2 and 3; d) Lot 1 alone; or e) Lot 2 alone. Inclusion of Lot 3 in a bid may be advantageous when all other factors are considered.
Not the same for all lots
CPV classifications are shown in Lot sections, because they are not the same for all lots.
Lot 1. Mobile Services
Description
Mobile services for 300 SIM cards with full coverage in mainland Spain, Balearic and Canary Islands.
Lot value (estimated)
- £295,302 excluding VAT
- £373,800 including VAT
CPV classifications
- 64212000 - Mobile-telephone services
Same for all lots
Contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 2. Landline Services
Description
Fixed-line services for 9 locations in Spain.
Lot value (estimated)
- £33,180 excluding VAT
- £42,000 including VAT
CPV classifications
- 64211100 - Local telephone services
Same for all lots
Contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 3. Residence
Description
Residence solution. The Ambassador's Residence requires an operational virtual switchboard to cater for a minimum of 30 DDIs and associated internal extension numbers.
Lot value (estimated)
- 3318 GHS excluding VAT
- 4200 GHS including VAT
CPV classifications
- 64214200 - Telephone switchboard services
Same for all lots
Contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Participation
Technical ability conditions of participation
Lot 1. Mobile Services
Lot 2. Landline Services
Lot 3. Residence
Suppliers have to be registered telecommunication providers in Spain.
Submission
Submission type
Requests to participate
Deadline for requests to participate
5 September 2025, 11:59pm
Submission address and any special instructions
Please contact Ingrida.Kyguolyte@fcdo.gov.uk for more information. The 2nd stage submissions will be via https://fco.bravosolution.co.uk/.
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
5 January 2026
Recurring procurement
Publication date of next tender notice (estimated): 26 June 2030
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Technical/Quality | Quality | 60% |
| Commercial | Price | 40% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
This competitive flexible procedure will be conducted in three stages:
• Stage 1: Invitation to participate in a Request for Quotation (open to all suppliers that are able to provide telecommunication services in Spain).
• Stage 2: Invitation to submit an online tender proposal (only up to 4 selected suppliers, will be invited from the 1st stage).
• Stage 3: Inviting selected suppliers to a face-to-face Dialogue and followed by their Best and Final Offer (BAFO).
Justification for not publishing a preliminary market engagement notice
The preliminary market engagement was not carried out because the buyer has sufficient knowledge of the market. Since the eligible suppliers are telecom companies based in Spain, a market engagement notice was not considered relevant.
Documents
Documents to be provided after the tender notice
The documents will be provided via email for the 1st stage of the Competitive Flexible Procedure, the Invitation to Tender documents will be provided vie an e-procurement portal for the selected suppliers.
Contracting authority
Foreign, Commonwealth and Development Office
- Public Procurement Organisation Number: PXRR-8771-PHVX
King Charles Street
London
SW1A 2AH
United Kingdom
Email: commercial.smi@fcdo.gov.uk
Website: https://www.gov.uk/government/organisations/foreign-commonwealth-development-office
Region: UKI32 - Westminster
Organisation type: Public authority - central government