Scope
Reference
PRJ_30662
Description
As part of the Westminster Connects Programme, Westminster City Council (WCC) are looking to provide a Hot Meals Service to residents.
WCC requires a Hot Meals Service to run over winter 2025/26.
The hot meals service will be aimed at vulnerable residents aged 65+, living in the borough of Westminster to improve and promote health and wellbeing, independence and reduce social isolation.
The hot meals service will provide freshly cooked hot meals to be served at the resident's home in Westminster.
The meal must be plated up for the service user, reducing the associated risks such as burns and kitchen accidents.
The provider should provide a welfare check when dropping of the meal, this should comprise of checking the individual is safe, not in immediate danger and is coping with any challenges they may be facing.
A further key element of the service is providing access to community meals for vulnerable residents aged 65+ who are unable to attend independently.
The Council expects that the provider will collect £2 from residents for each meal. This will be paid to Westminster City Council on a quarterly basis.
Choice and control are an important element of the service. The provider must ensure, wherever possible, that throughout service provision, residents can choose how their needs are best met. Choice could mean, but not limited to:
o Dining at home via hot meal delivery or being supported to access a hot meal in a community-based location.
o Days of the week that residents access the hot meals.
o Meals options must include cultural (e.g. Kosher, Halal) and dietary preferences (e.g. diabetic friendly, textured meals)
Security of data - The provider must collect, monitor, and store data by adhering to the council's data security requirements
This opportunity and all associated procurement documents will be accessible via our City of Westminster Procurement and Contracts portal ("the Portal"), kindly visit https://wcc.ukp.app.jaggaer.com and search for the following reference: ITT_30479. If you have any questions, please submit these through the portal.
Our portal is free to register on.
To view details of the Opportunity via the Portal please click the following link and click on Opportunities: https://wcc.ukp.app.jaggaer.com
Or browse as follows:
- Connect to https://wcc.ukp.app.jaggaer.com
- Enter your Username and Password
- Go to Published Opportunities
- Click on the Project Title to view details
Total value (estimated)
- £125,000 excluding VAT
- £150,000 including VAT
Below the relevant threshold
Contract dates (estimated)
- 1 November 2025 to 31 October 2026
- Possible extension to 30 April 2027
- 1 year, 6 months
Description of possible extension:
1 x optional 6 month extension
Main procurement category
Services
CPV classifications
- 55521100 - Meals-on-wheels services
- 55521200 - Meal delivery service
- 85311100 - Welfare services for the elderly
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
27 August 2025, 12:00pm
Tender submission deadline
3 September 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality / Technical | Quality | 70% |
| Commercial / Price | Price | 30% |
Procedure
Procedure type
Below threshold - open competition
Special regime
Light touch
Contracting authority
Westminster City Council
- Public Procurement Organisation Number: PJVD-6261-BPPJ
64 Victoria Street
London
SW1E 6QP
United Kingdom
Region: UKI32 - Westminster
Organisation type: Public authority - sub-central government