Section one: Contracting authority
one.1) Name and addresses
Borough Council of King's Lynn & West Norfolk
Kings Court, Chapel Street
King's Lynn
PE30 1EX
procurementtenders@west-norfolk.gov.uk
Telephone
+44 1553616200
Country
United Kingdom
Region code
UKH16 - North and West Norfolk
National registration number
E07000146
Internet address(es)
Main address
https://www.west-norfolk.gov.uk
Buyer's address
https://www.west-norfolk.gov.uk
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Housing Support Services
Reference number
BCKLWN339
two.1.2) Main CPV code
- 70333000 - Housing services
- EA09 - For homeless
two.1.3) Type of contract
Services
two.1.4) Short description
The Borough Council of Kings Lynn and West Norfolk is committed to ending homelessness, person by person. It is about to launch its new Homelessness and Rough Sleeping Strategy, which outlines the steps that the Council (and its partners) should take to work towards this aim. The Council also intends to let a contract for an Early Intervention and Prevention Support Service that will support households (who may have children) at risk of homelessness predominantly (but not exclusively) from private rented accommodation and those living with family and friends who are at risk of homelessness. This support is intended to be short term and may assist people to access settled accommodation or (where appropriate) sustain their current accommodation. This should reduce the Council’s reliance on temporary accommodation and positively affect individuals’ wellbeing. The service should complement existing homelessness prevention services commissioned in the borough. The services will work across King’s Lynn and West Norfolk and will support people to access and maintain suitable, safe accommodation. The Council is open to creative ideas as to how the service(s) could be delivered and how you could bring any added value to these services. The tender has been split into two lots, one for a Intensive Homelessness Support Service and the other a Early Intervention and Prevention Support Service. Bids can be made for one or both lots.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £453,960
two.2) Description
two.2.1) Title
Intensive Homelessness Support Service
Lot No
1
two.2.2) Additional CPV code(s)
- 70333000 - Housing services
- EA09 - For homeless
two.2.3) Place of performance
NUTS codes
- UKH16 - North and West Norfolk
Main site or place of performance
North and West Norfolk
two.2.4) Description of the procurement
The Intensive Homelessness Support Service is intended to support service users with multiple and complex needs that includes but is not limited to substance misuse, mental health, offending history, and those who may be or have been rough sleeping. The service is designed for individuals whose housing needs have not yet been met sustainably, or who need support to maintain accommodation they may have obtained. The service will be required to provide a reactive outreach response to rough sleepers. However, the number of rough sleepers in King’s Lynn and West Norfolk are low, so most of the support will be provided to service users who have been accommodated in temporary accommodation, which would include welfare checks. The support will then continue with the service user (as necessary) into self-contained, settled accommodation.
two.2.5) Award criteria
Quality criterion - Name: Response Times to Engage with Potential Service Users / Weighting: 10
Quality criterion - Name: Method Statement 1 / Weighting: 40
Quality criterion - Name: Method Statement Two / Weighting: 20
Quality criterion - Name: Contract Implementation Plan and Management Structure / Weighting: 15
Quality criterion - Name: Curriculum Vitae of personnel that will be actively working on the contract / Weighting: 10
Quality criterion - Name: Case Studies / Weighting: 5
Price - Weighting: 0
two.2.11) Information about options
Options: Yes
Description of options
The Council reserves the right to exercise an option to extend the agreement by up to an additional 2 years following expiry of the initial term
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/PD495V73SC
two.2) Description
two.2.1) Title
Early Intervention and Prevention Support Service
Lot No
2
two.2.2) Additional CPV code(s)
- 70333000 - Housing services
two.2.3) Place of performance
NUTS codes
- UKH16 - North and West Norfolk
Main site or place of performance
North and West Norfolk
two.2.4) Description of the procurement
This service is intended to provide low to medium level support to households including families, childless couples and single people to assist them in accessing and / or maintaining accommodation by providing short term support typically between 3 to 6 months. The households for this Lot are intended to be those households that require short term support to prevent them from becoming homeless and supporting them to access accommodation by intervening at the earliest opportunity with a focus on homelessness prevention. The service will emphasise preventing households from becoming homeless. This could be by supporting households being asked to leave by family / friends to prevent them from applying as homeless and instead exploring and assisting households to access alternative housing solutions.
two.2.5) Award criteria
Quality criterion - Name: Demonstration of understanding and approach to support delivery of key outcomes of the strategy / Weighting: 15
Quality criterion - Name: Method Statement 1 / Weighting: 40
Quality criterion - Name: Method Statement Two / Weighting: 20
Quality criterion - Name: Contract Implementation Plan / Weighting: 15
Quality criterion - Name: Curriculum Vitae of personnel that will be actively working on the contract / Weighting: 10
Price - Weighting: 0
two.2.11) Information about options
Options: Yes
Description of options
The Council reserves the right to exercise an option to extend the agreement by up to an additional 2 years following expiry of the initial term
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-033891
Section five. Award of contract
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
18 February 2025
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Purfleet Trust Resettlement Project (King's Lynn)
Pathway House, Austin Fields
King's Lynn
PE30 1PH
Country
United Kingdom
NUTS code
- UKH16 - North and West Norfolk
National registration number
02854784
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £453,960
Total value of the contract/lot: £453,960
Section five. Award of contract
Lot No
2
Title
Early Intervention and Prevention Support Service
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
18 August 2025
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Pan London Single Homeless Prevention Service Ltd
38 Seymour Street
London
W1H 7BP
Country
United Kingdom
NUTS code
- UKI - London
National registration number
11887278
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £302,640
Total value of the contract/lot: £302,460
Section six. Complementary information
six.3) Additional information
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=943611159 GO Reference: GO-2025819-PRO-31908324
six.4) Procedures for review
six.4.1) Review body
Borough Council of Kings Lynn and West Norfolk
Kings Court, Chapel Street
Kings Lynn
PE30 1EX
Telephone
+44 1553616200
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
Borough Council of King's Lynn & West Norfolk
Kings Court, Chapel Street
King's Lynn
PE30 1EX
Telephone
+44 01553616200
Country
United Kingdom