Scope
Reference
pqq_33741
Description
Background
The General Medical Services (GMS) Team in Digital Health and Care Wales (DHCW) are undertaking a market discovery exercise to gain an understanding of available Ambient Voice Technology (AVT) offerings, that will at a minimum meet the needs of a General Practice (GP).
Objectives
The objective is to engage the market to gather market intelligence, which will subsequently inform an approach to empower GP practices to use ambient scribe tools to drive General Practice efficiencies and enhance patient care.
Market Engagement Process
We are undertaking an informal information gathering exercise regarding what solutions are available in the market. Suppliers are required to complete the an RFI questionnaire which can be accessed via the eTenderWales portal, weblink: https://etenderwales.bravosolution.co.uk/home.html .
Completed responses must also be submitted via the eTenderWales portal no later than 12:00 on 12th September 2025.
It should be noted that this is investigatory work, it is not yet clear whether DHCW will complete a procurement process to award a contract. However, the information obtained during this investigatory stage will inform the decision making process.
Following the deadline for RFI responses, DHCW reserve the right to make contact with any interested parties on an individual basis, to clarify or supplement their response.
All dates and contractual information included in this notice are not indicative of estimated or actual dates as part of a procurement plan, as no procurement strategy or plan is in place as yet.
Total value (estimated)
- £1 excluding VAT
- £1 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 August 2026 to 1 August 2036
- 10 years, 1 day
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
Engagement
Engagement deadline
12 September 2025
Engagement process description
As previously detailed the engagement process involves the completion an RFI questionnaire. The RFI questionnaire can be obtained via eTenderWales, weblink https://etenderwales.bravosolution.co.uk/
The project ID in eTenderWales is pqq_33741
Submission
Publication date of tender notice (estimated)
1 February 2026
Contracting authority
Digital Health & Care Wales
- Public Procurement Organisation Number: PHXM-8593-WBPZ
Ty Glan-yr-Afon
Cardiff
CF11 9AD
United Kingdom
Contact name: Jemma Edwards
Email: jemma.edwards4@wales.nhs.uk
Region: UKL22 - Cardiff and Vale of Glamorgan
Organisation type: Public authority - central government
Devolved regulations that apply: Wales