Scope
Description
Cardiff and Vale University Health Board (CAVUHB) intend to award a contract for a Family Gateway Worker to assist with the operational needs of Primary, Community, and Intermediate Care. (PCIC). They will operate in the Cardiff South-West Cluster, which represents 9 GP practices across Ely, Caerau, Canton, Pontcanna, and Riverside communities.
The worker attends weekly Multidisciplinary Team (MDT) meetings, manage the social prescribing platform, Elemental, the Care Hub shared inbox and Family Gateway referrals. They provide triage, advice, signposting, and arrange referrals to services for both physical and emotional needs.
The Family Gateway worker has been in post with CAVUHB since May 2024 and the need for their services is ongoing. Due to the ongoing need for the service and the current workers familiarity and proficiency within the role, it would not be economically or operationally viable to award to a new supplier. It would take multiple months for a new worker to become competent with the processes and systems required for the role. Due to increased operational demands CAVUHB are experiencing in relation to the Family Gateway worker, awarding to a new supplier would have a detrimental impact on the services CAVUHB can provide for the community.
Contract 1. Family Gateway Worker
Supplier
Contract value
- £69,387.50 excluding VAT
- £83,265 including VAT
Below the relevant threshold
Earliest date the contract will be signed
4 September 2025
Contract dates (estimated)
- 5 September 2025 to 30 April 2026
- Possible extension to 30 April 2027
- 1 year, 7 months, 26 days
Description of possible extension:
There is a one year extension available, however this is to be taken at the sole discretion of the Cardiff and Vale University Health Board.
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKL22 - Cardiff and Vale of Glamorgan
Procedure
Procedure type
Below threshold - without competition
Supplier
Cardiff Council
- Public Procurement Organisation Number: PVHP-5769-YHRQ
Cardiff Council, County Hall, Atlantic Wharf
Cardiff
CF10 4UW
United Kingdom
Email: c2c@cardiff.gov.uk
Region: UKL22 - Cardiff and Vale of Glamorgan
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. Family Gateway Worker
Contracting authority
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
- Public Procurement Organisation Number: PXWV-6492-CGMN
Woodland House, Maes-Y-Coed Road
Cardiff
CF14 4HH
United Kingdom
Region: UKL22 - Cardiff and Vale of Glamorgan
Organisation type: Public authority - central government
Devolved regulations that apply: Wales