Section one: Contracting authority
one.1) Name and addresses
Carmarthenshire County Council
County Hall
Carmarthen
SA31 1JP
Contact
Jackie Runacres
jrunacres@carmarthenshire.gov.uk
Telephone
+44 1267234567
Country
United Kingdom
NUTS code
UKL14 - South West Wales
Internet address(es)
Main address
http://www.carmarthenshire.gov.uk
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0281
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Award of Carmarthenshire Financial Wellbeing Support Service
two.1.2) Main CPV code
- 75310000 - Benefit services
two.1.3) Type of contract
Services
two.1.4) Short description
Awarded: Carmarthenshire County Council is developing a new Financial Wellbeing service to consist of two Lots, Lot 1 being the delivery of a flexible, person-centred advice and support service to enable individuals and their carers to manage their money effectively and maximise their income. This Lot includes the provision of advice and support on welfare benefits. Lot 2 will be the delivery of an independent, confidential, debt advice service to help people address their problems with debt.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,054,546
two.2) Description
two.2.1) Title
Financial Wellbeing- Welfare Benefits and Income Maximisation
Lot No
1
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKL14 - South West Wales
two.2.4) Description of the procurement
Awarded: LOT 1
Tier 1 - Specialist information, advice, and support for welfare benefit
Tier 2 - Income Maximisation, supporting people who are in receipt of maximum level welfare benefits but who require support to manage their personal budget
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Financial Wellbeing- Debt Advice
Lot No
2
two.2.2) Additional CPV code(s)
- 98000000 - Other community, social and personal services
two.2.3) Place of performance
NUTS codes
- UKL14 - South West Wales
two.2.4) Description of the procurement
Awarded: Debt Advice and Support
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Form of procedure
Open procedure
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-006873
Section five. Award of contract
Lot No
1
Title
Financial Wellbeing- Welfare Benefits and Income Maximisation
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
13 May 2025
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 1
five.2.3) Name and address of the contractor
CARERS TRUST CROSSROADS WEST WALES LTD
The Palms, 96 Queen Victoria Road
Llanelli
SA152TH
Telephone
+44 1554754957
Fax
+44 1554758558
Country
United Kingdom
NUTS code
- UKL - Wales
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £626,864
Total value of the contract/lot: £626,864
Section five. Award of contract
Lot No
2
Title
Financial Wellbeing- Debt Advice
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
13 May 2025
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
five.2.3) Name and address of the contractor
CARERS TRUST CROSSROADS WEST WALES LTD
The Palms, 96 Queen Victoria Road
Llanelli
SA152TH
Telephone
+44 1554754957
Fax
+44 1554758558
Country
United Kingdom
NUTS code
- UKL - Wales
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £427,680
Total value of the contract/lot: £427,680
Section six. Complementary information
six.3) Additional information
AWARDED
(WA Ref:150889)
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom