Scope
Reference
NSHG/0006
Description
North Star Housing Group is inviting tenders from qualified and experienced service providers to deliver a comprehensive programme of:
Electrical Installation Condition Reports (EICR) on a 5-year cyclical basis, including all associated C1 and C2 remedial works, Portable Appliance Testing (PAT) on a programmed/cyclical basis, across domestic and non-domestic properties within our property portfolio in the Tees Valley, North Yorkshire, and County Durham.
These services are essential to maintain the safety and compliance of our housing stock, in line with all applicable statutory and regulatory standards.
1. Electrical Installation Condition Reporting (EICR)
Inspection and testing of domestic, communal, and commercial electrical installations in accordance with the latest edition of BS 7671 and Guidance Note 3.
Completion of full EICRs and electronic submission of reports within 5 working days of testing.
Testing to include all necessary checks (e.g. polarity, insulation resistance, earth fault loop impedance, continuity, etc.) and a visual photographic record of the consumer unit.
Testing of smoke/CO alarms, extractor fans, and mechanical extraction systems.
Completion of all C1 and C2 remedial works at the point of inspection, resulting in a "SATISFACTORY" outcome.
Servicing of various property types, including:
Domestic (occupied and void)
Communal areas (low and high-rise)
Sheltered schemes
Commercial/office spaces
2. Portable Appliance Testing (PAT)
PAT testing of all relevant portable electrical appliances, conducted in line with:
The Electricity at Work Regulations 1989
The IEE Code of Practice for In-Service Inspection and Testing
Testing of all applicable equipment including white goods, IT devices, portable/fixed plug-top appliances.
Digital record of each tested appliance to include: asset ID, date, tester's signature, pass/fail status, and next test due date.
Clear labelling of all items tested, with failed appliances to be removed or repaired and retested.
Access and Engagement
North Star will provide access contact information and support for scheduling. Contractors must demonstrate effective first-time access protocols, including:
Initial contact 60-120 days before test due date
Follow-up letter schedule and escalation to North Star where access is not gained
Documented proof of communication attempts retained
Total value (estimated)
- £400,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 January 2026 to 1 January 2029
- Possible extension to 1 January 2031
- 5 years, 1 day
Description of possible extension:
Possible extension of 2 additional years at North Star's sole discretion.
Main procurement category
Services
CPV classifications
- 71314100 - Electrical services
- 73430000 - Test and evaluation
Contract locations
- UKC - North East (England)
- UKE - Yorkshire and the Humber
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
1 September 2025, 12:00pm
Submission type
Tenders
Tender submission deadline
26 September 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
17 October 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 50% |
| Price | Price | 40% |
| Social Value | Quality | 10% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
Stage One: Participation:
• Publish Tender Notice, providing access to the Requests to Participate document via Intend portal
• Receive Requests to Participate from interested suppliers.
• Assess responses against conditions of participation, exclusions and objective criteria to limit suppliers
• Inform Suppliers not invited to participate further (estimated 21 July 2025)
• Invite remaining Suppliers to submit final tenders.
Stage Two: Evaluate:
• Receive final tenders (estimated no later than 21 August 2025)
• Evaluate final tenders
• Meet with bidders (to be confirmed at a later date, estimated 16 September 2025)
• Determine Most Advantageous Tender
Stage Three: Award:
• Inform Suppliers of the outcome and issue assessment summaries
• Publish Contract Award Notice
• Following standstill enter into the contract with the winning Supplier
• Publish contract details notice
Documents
Associated tender documents
https://in-tendhost.co.uk/northstarhousinggroup/aspx/Tenders/Current
All documents will be provided via the Intend portal
Technical specifications to be met
https://in-tendhost.co.uk/northstarhousinggroup/aspx/Home
Contracting authority
NORTH STAR HOUSING GROUP
- Companies House: IP21256R
- Public Procurement Organisation Number: PTGM-5183-NXYN
Endeavour House
Thornaby
TS17 6QN
United Kingdom
Region: UKC11 - Hartlepool and Stockton-on-Tees
Organisation type: Public authority - sub-central government