Contract

Provision of Coroners Removal Services

  • Herefordshire Council

UK7: Contract details notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2025/S 000-049107

Procurement identifier (OCID): ocds-h6vhtk-0588da

Published 15 August 2025, 12:24pm



Scope

Reference

DN758473

Description

A Framework agreement with vetted and compliant suppliers, for the provision of Coroners Removal Services


Contract 1. Provision of Coroners Removal Services

Suppliers (3)

Contract value

  • £105,600 including VAT

Below the relevant threshold

Date signed

16 June 2025

Contract dates

  • 16 June 2025 to 31 March 2029
  • Possible extension to 30 March 2030
  • 4 years, 9 months, 15 days

Description of possible extension:

Option to extend up to a further 12 months at the sole discretion of the Council

Main procurement category

Services

CPV classifications

  • 98370000 - Funeral and related services

Contract locations

  • UKG11 - Herefordshire, County of

Key performance indicators

Name Description Reporting frequency
Removal

The removal of a deceased person or persons within a maximum of 1.5 hours from receipt of a request from West Mercia Police Control, Coroner or Coroner's Officer.

A record being made on the relevant...

3 months
Unreasonable Refusal

Unreasonable refusal by a funeral director to attend site.

A record being made on the relevant case notes by the control room/attending officer recording time of the initial contact with the funeral...

3 months
Trained Staff

Funeral Directors provide appropriately trained staff, well maintained and clean vehicles and resources which provide a dignified, respectful and professional service.

Any complaints/feedback received...

12 months
Transfer of Accurate Data

Mortuaries receive all the appropriate and necessary information of the deceased, and Funeral Directors adhere to the procedures required at each mortuary.

Mortuary and Service Manager to meet...

3 months

Procedure

Procedure type

Below threshold - unknown


Suppliers

A.W.Hughes & Son

Tregarden, Gladestry

Kington

HR5 3NY

United Kingdom

Region: UKL24 - Powys

Small or medium-sized enterprise (SME): Yes

Voluntary, community or social enterprise (VCSE): No

Contract 1. Provision of Coroners Removal Services

Oak Tree Funeral Services

Trgarden, Gladestry

Kington

HR5 3NY

United Kingdom

Region: UKL24 - Powys

Small or medium-sized enterprise (SME): Yes

Voluntary, community or social enterprise (VCSE): No

Contract 1. Provision of Coroners Removal Services

Serenity Funeral Services (Hereford) Ltd

54 Catherine Street

Hereford

HR1 2DU

United Kingdom

Region: UKG11 - Herefordshire, County of

Small or medium-sized enterprise (SME): Yes

Voluntary, community or social enterprise (VCSE): No

Contract 1. Provision of Coroners Removal Services


Contracting authority

Herefordshire Council

  • Public Procurement Organisation Number: PDTG-2978-LHCN

Herefordshire Council, Plough Lane

Hereford

HR4 0LE

United Kingdom

Region: UKG11 - Herefordshire, County of

Organisation type: Public authority - sub-central government