Scope
Description
5.1 The Supplier will come under the overall direction of the Digital Identity Programme Delivery Lead for Foundations and Data and they will report to the appointed Delivery Manager who will oversee delivery of the contracted deliverables.
5.2 The Supplier will carry out a detailed assessment of the discovery of the existing processes of user identity validation/verification and entitlement attestation processes and procedures and define the next steps that presents technical solution options for circa 20k SECRET users (Who can be based overseas), which is also scalable to other users like OFFCIAL in the future.
5.3 The Supplier will carry out detailed business analysis and design of user identity validation/verification and entitlement attestation processes and procedures and outline the required embedding of such process that supports each of the defined options that is presented to the Digital Identity for Defence Programme.
5.4 The end-to-end processes and procedures that are in scope for handling and processing the authority's identity information include but not limited to:
• Creating new identities (including verification / provenance / attestation)
• Managing existing identities (whole life management including data updates)
• Retiring old identities (and reinstating where needed)
• Processes for working with identities internally
• Processes for working with identities to/from business and operational partners
• processes for reviewing / auditing / reporting on identity activity and data changes
5.5 These processes will have (usually minor) variations depending on the identity:
• Military (current, reservists, cadets and veterans)
• Civilians in the Military (e.g. Royal Fleet Auxiliary)
• Guests from other warfighting partners who use MOD IT services
• Departmental Civil Servants
• Non-MOD employees (Contractors)
• Civil servants and others from other government departments (OGDs) who use MOD IT services (e.g. MOD police)
• Departmental partners, which range from supplier-selected teams from major supplier organisations to individually contracted staff
• Deployed users
• Other defence-related staff who use MOD IT services
5.6 The processes under development need to operate at scale, with a (nominal) 250k identities that we would consider to be the active core defence community, and of the order of 1000 changes (joiners/movers/leavers) a week.
5.7 Each defined option must be analysed holistically to ensure (if accepted/approved) can be implemented with immediate effect.
UK06 update - This notice has been completed retrospectivley and thereffore in order to publihs the dates in the Contract section are not accurate. please see the following accurate dates for this Contract:
Award date - 30/06/2025
Start date - 01/07/2025
End date - 25/08/2025
Contract 1. Identity Attestation and Verification
Supplier
Contract value
- £11,000 excluding VAT
- £13,200 including VAT
Below the relevant threshold
Award decision date
13 August 2025
Earliest date the contract will be signed
13 August 2025
Contract dates (estimated)
- 13 August 2025 to 25 August 2025
- 13 days
Main procurement category
Services
CPV classifications
- 72212517 - IT software development services
Procedure
Procedure type
Direct award
Special regime
Defence and security
Supplier
Hippo Digital
- Companies House: 09877239
1st Floor Aireside House
Leeds
LS1 4HT
United Kingdom
Region: UKE42 - Leeds
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1. Identity Attestation and Verification
Contracting authority
Ministry of Defence
- Public Procurement Organisation Number: PHVX-4316-ZVGZ
Westwells road
Corsham
SN13 9NR
United Kingdom
Email: samuel.jarman105@mod.gov.uk
Website: https://www.gov.uk/government/organisations/ministry-of-defence
Region: UKK15 - Wiltshire CC
Organisation type: Public authority - central government