Section one: Contracting authority
one.1) Name and addresses
Trafford Council
Trafford Town Hall, Talbot Road
Manchester
M320TH
Contact
PHILIP STEPHENS
philip.stephens@star-procurement.gov.uk
Country
United Kingdom
Region code
UKD34 - Greater Manchester South West
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Revenues and Benefit System and OnDemand Services
Reference number
STAR UID 14938
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The Council requires a software system to deliver it's statutory duty within the Revenues and Benefits service area.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £2,533,884
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKD - North West (England)
Main site or place of performance
Trafford Council
two.2.4) Description of the procurement
5 year contract - 30/09/2025 - 29/09/2030
The Council requires a software system to deliver it's statutory duty within the Revenues and Benefits service area.
In addition, the Council also uses OnDemand services for off-site processing to deal with cover for staff absence, vacancies and short term, short funded schemes. It also can be used for pro-active services such as reviews on discounts and exemptions. It is a 'call-off' contract so they only have to use what we require.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
Direct Award via the VAS Framework - Vertical Application Solutions - CCS Lot 1.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract
Contract No
STAR UID 14938
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
7 August 2025
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Civica UK Ltd
London
SE1 9LQ
Country
United Kingdom
NUTS code
- UKD - North West (England)
Companies House
01628868
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £2,533,884
Total value of the contract/lot: £2,533,884
Section six. Complementary information
six.3) Additional information
5-year contract 30/09/2025 - 29/09/20230
six.4) Procedures for review
six.4.1) Review body
STAR Procurement
Trafford
Country
United Kingdom