Section one: Contracting authority/entity
one.1) Name and addresses
NHS North East London Integrated Care Board
4th Floor - Unex Tower, 5 Station Street
London
E151DA
Country
United Kingdom
Region code
UKI41 - Hackney and Newham
NHS Organisation Data Service
QMF
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Tower Hamlets Rehabilitation and Crisis Service
Reference number
PRJ2193
two.1.2) Main CPV code
- 85312500 - Rehabilitation services
two.1.3) Type of contract
Services
two.1.4) Short description
The service being procured is a Rehabilitation and Crisis Support Service based in Tower Hamlets. It provides 24-hour support within an accommodation-based setting for individuals transitioning from inpatient mental health services to more independent living in the community. The aim is to support service users through recovery in a safe, structured environment, reducing the likelihood of readmission to hospital.
This service is clinically integrated, with onsite input from healthcare professionals to ensure a holistic, person-centred approach. Service users benefit from coordinated support that aligns with both social care and clinical recovery pathways.
Section six. Complementary information
six.6) Original notice reference
Notice number: 2025/S 000-042420
Section seven. Changes
seven.1.2) Text to be corrected in the original notice
Section number
VI.3
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Text
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C.
This service is to provide a Rehabilitation and Crisis Support Service based in Tower Hamlets for a value of £3954447; the service will run to 31st March 2028, and with a two year extension (to 31st March 2030) will have a total additional value of £2,683,298
The contract was awarded on 6th August 2025.