Scope
Reference
DN764969
Description
Gloucestershire County Council is tendering for a single provider (or lead provider) framework (with two lots) to distribute food vouchers, utility vouchers, emergency payments and other support. The authority intends to award four year contract commencing on 01 October 2025 and expiring on 30 September 2029.
Commercial tool
Establishes a framework
Lot 1. Local Welfare Support Services
Description
The total estimated value of all contracts which may be awarded under Lot 1 of the framework agreement is not expected to exceed £2.6M over 5 years (i.e., the 4-year term of the framework agreement plus the maximum 1-year term of any call-off contract which might be awarded before its expiry). This sum includes administrative costs of c£60,000 - 90,000 per annum and social care spend routed through this contract. Please note that the estimated value contains both the admin charges and the support distributed to service uses via vouchers, white goods etc. VAT will apply to part of the lot value by not all.
Lot 2. Emergency Welfare Services
Description
The provision of Emergency Welfare Services under Lot 2 of the above framework agreement will not be funded from a Gloucestershire County Council budget. The provision of these services will be grant funded when government funding is provided to the council. Accordingly, there will be no commitment on Gloucestershire County Council to spend any money through the Framework unless it receives grant funding and decides the most effective way to meet the terms of any such grant is by using this framework. Furthermore, any expenditure will be up to but no more than the total grant received. Please note that the estimated value contains both the admin charges and the support distributed to service uses via vouchers, white goods etc. VAT will apply to part of the lot value by not all. The total estimated value across the contract term is £23,000,000 which includes both the voucher cost and administration in relation to managing the assessment of applications and the issuing of the vouchers to recipients. The total spend is predicated on the council receiving equivalent government funding and therefore suppliers will need to ensure flexibility in terms of the resource to support this element of the service.
Contract 1. Lot 1 - Gloucestershire Welfare Support Scheme
Lots
Lot 1. Local Welfare Support Services
Supplier
Contract value
- £2,715,000 excluding VAT
- £3,258,000 including VAT
Framework lot values may be shared with other lots
Above the relevant threshold
Award decision date
5 August 2025
Date assessment summaries were sent to tenderers
5 August 2025
Standstill period
- End: 14 August 2025
- 8 working days
Earliest date the contract will be signed
18 August 2025
Contract dates (estimated)
- 1 October 2025 to 30 September 2029
- 4 years
Main procurement category
Services
CPV classifications
- 75310000 - Benefit services
- 85000000 - Health and social work services
Contract locations
- UKK13 - Gloucestershire
Contract 2. Lot 2 - Emergency Welfare Scheme
Lots
Lot 2. Emergency Welfare Services
Supplier
Contract value
- £12,965,000 excluding VAT
- £15,558,000 including VAT
Framework lot values may be shared with other lots
Above the relevant threshold
Award decision date
5 August 2025
Date assessment summaries were sent to tenderers
5 August 2025
Standstill period
- End: 14 August 2025
- 8 working days
Earliest date the contract will be signed
18 August 2025
Contract dates (estimated)
- 1 October 2025 to 30 September 2029
- 4 years
Main procurement category
Services
CPV classifications
- 75310000 - Benefit services
- 85000000 - Health and social work services
Contract locations
- UKK13 - Gloucestershire
Information about tenders
Lot 1. Local Welfare Support Services
- 4 tenders received
- 3 tenders assessed in the final stage:
- 2 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 2 suppliers unsuccessful (details included for contracts over £5 million)
Lot 2. Emergency Welfare Services
- 4 tenders received
- 3 tenders assessed in the final stage:
- 2 submitted by small and medium-sized enterprises (SME)
- 0 submitted by voluntary, community and social enterprises (VCSE)
- 1 supplier awarded contracts
- 2 suppliers unsuccessful (details included for contracts over £5 million)
Unsuccessful suppliers
Procedure
Procedure type
Open procedure
Special regime
Light touch
Suppliers
AURIGA SERVICES LIMITED
- Companies House: 05093179
18 Bennett's Hill
Birmingham
B2 5QJ
United Kingdom
Region: UKG31 - Birmingham
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Evouchers Ltd
- Companies House: 14159254
Furlong House, 2 Kings Court
Newmarket
CB8 7SG
United Kingdom
Email: nroach@evouchers.com
Region: UKH14 - Suffolk
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. Lot 1 - Gloucestershire Welfare Support Scheme
Contract 2. Lot 2 - Emergency Welfare Scheme
FAMILY FUND TRADING LIMITED
- Companies House: 06293129
Unit 3, Alpha Court Monks Cross Drive
York
YO32 9WN
United Kingdom
Region: UKE21 - York
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contracting authority
Gloucestershire County Council
- Public Procurement Organisation Number: PZHT-7473-ZVPN
Shire Hall, Westgate Street
Gloucester
GL1 2TG
United Kingdom
Contact name: Rhiannon Wardle
Telephone: +44 00000001452425000
Region: UKK13 - Gloucestershire
Organisation type: Public authority - sub-central government