Section one: Contracting authority/entity
one.1) Name and addresses
NHS Highland
Assynt House, Beechwood Park
Inverness
IV2 3BW
Telephone
+44 7976911804
Country
United Kingdom
NUTS code
UKM6 - Highlands and Islands
Internet address(es)
Main address
http://www.nhshighland.scot.nhs.uk
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00302
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Confidential Staff Liaison and Freedom To Speak Up Services
Reference number
HH083-23-TW08
two.1.2) Main CPV code
- 79633000 - Staff development services
two.1.3) Type of contract
Services
two.2) Description
two.2.2) Additional CPV code(s)
- 79633000 - Staff development services
two.2.3) Place of performance
NUTS codes
- UKM6 - Highlands and Islands
Main site or place of performance
NHS Highland Area
two.2.4) Description of the procurement at the time of conclusion of the contract:
NHS Highland have been providing a Guardian / Speak up service since 2020, as recommended in the Sturrock review, this is to provide an independent channel for colleague concerns to be raised where other channels have not worked or cannot be used. This service was aligned to include the National Whistleblowing standards in NHS Highland also in 2020.
The market was reviewed and the only established provider of this service that we have identified with appropriate and relevant NHS specific experience is The Guardian Service. The Guardian Service has been working with NHS Highland for the past three years and NHS Highland would like to continue to provide this service to its employees for a further 12 months with the option to extend for up to another 12 months.
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Start date
1 August 2023
End date
31 July 2025
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.2) Administrative information
four.2.1) Contract award notice concerning this contract
Notice number: 2023/S 000-022410
Section five. Award of contract/concession
Contract No
HH083-23-TW08
Title
Confidential Staff Liaison and Freedom To Speak Up Services
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
1 August 2023
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor/concessionaire
The Guardian Service Ltd.
WeWork,, 8 Devonshire Square,
London
EC2M 4PL
Telephone
+44 7878936652
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor/concessionaire is an SME
Yes
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £316,000
Section six. Complementary information
six.3) Additional information
(SC Ref:806074)
six.4) Procedures for review
six.4.1) Review body
The Inverness Justice Centre
Longman Road
Inverness
IV1 1AH
Country
United Kingdom
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 79633000 - Staff development services
seven.1.3) Place of performance
NUTS code
- UKM6 - Highlands and Islands
Main site or place of performance
NHS Highland Area
seven.1.4) Description of the procurement:
NHS Highland have been providing a Guardian / Speak up service since 2020, as recommended in the Sturrock review, this is to provide an independent channel for colleague concerns to be raised where other channels have not worked or cannot be used. This service was aligned to include the National Whistleblowing standards in NHS Highland also in 2020.
The market was reviewed and the only established provider of this service that we have identified with appropriate and relevant NHS specific experience is The Guardian Service. The Guardian Service has been working with NHS Highland for the past three years and NHS Highland would like to continue to provide this service to its employees for a further 12 months with the option to extend for up to another 12 months.
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Start date
1 August 2023
End date
30 November 2025
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£375,980
seven.1.7) Name and address of the contractor/concessionaire
The Guardian Service Ltd.
WeWork,, 8 Devonshire Square,
London
EC2M 4PL
Telephone
+44 7878936652
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor/concessionaire is an SME
No
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
The contract has been extended under the same Service requirements to allow for a recruitment to bring the service in house.
seven.2.2) Reasons for modification
Need for additional works, services or supplies by the original contractor/concessionaire.
Description of the economic or technical reasons and the inconvenience or duplication of cost preventing a change of contractor:
The service is required to continue while NHS Highland conducts their recruitment to bring the service in house.
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £316,000
Total contract value after the modifications
Value excluding VAT: £375,980