Scope
Reference
BBC AD 03899
Description
The overarching purpose of the provision of Carers' Support Services is to ensure that adult carers who are caring for a family member, friend or neighbour who is ordinarily resident in Bedford Borough & Central Bedfordshire (excluding Luton), are supported to maintain:
• A positive sense of their own health and wellbeing
• Themselves in their caring role, in a way that is safe for them.
The Provision of Support Services is for Adult Carers (including Parent Carers caring for people over the age of 18 years old & Parent Carers of children with disabilities under the age of 18.
The Provision of Support Services is for Adult Carers including:
• Parent Carers caring for people over the age of 24 years old in Bedford Borough
• All Parent Carers in Central Bedfordshire
This service will provide an early response team to triage carer needs, a higher level support offer for carers assessed as being at level 2 or 3 and Information, Advice & Guidance to level 1 carers who are digitally excluded. The service is expected to work in partnership with other local carers services to ensure carers are able to move seamlessly through and between services and so they do not need to tell their story more than once.
The contract will be for three (3) years with an option to extend for two (2) years in 12-month-instalments.
Total value (estimated)
- £3,327,352.04 excluding VAT
- £3,992,822.45 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 April 2026 to 31 March 2029
- Possible extension to 1 April 2029
- 3 years, 1 day
Description of possible extension:
Two (2) years in 12-month instalments.
Main procurement category
Services
CPV classifications
- 85300000 - Social work and related services
Contract locations
- UKH2 - Bedfordshire and Hertfordshire
Submission
Enquiry deadline
22 August 2025, 4:00pm
Tender submission deadline
1 September 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
15 December 2025
Recurring procurement
Publication date of next tender notice (estimated): 2 August 2029
Award criteria
| Name | Description | Type |
|---|---|---|
| Simple description | Quality: 60% Price: 40% Please see Carers Support Services ITT Guidance Document for further details of award criteria. |
Price |
Weighting description
Quality: 60%
Price: 40%
Please see Carers Support Services ITT Guidance Document for further details of award criteria.
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Light touch
Documents
Associated tender documents
https://www.in-tendhost.co.uk/bedford/aspx/Home
Please see Bedford Borough Council eProcurement portal:
Carers Support Services
In-Tend Reference: BBC AD 03899
Contracting authority
Bedford Borough Council
- Public Procurement Organisation Number: PLCV-4616-VTHL
Borough Hall, Cauldwell Street
Bedford
MK42 9AP
United Kingdom
Region: UKH24 - Bedford
Organisation type: Public authority - sub-central government