Scope
Reference
PA-FRAM-1532-25-TH
Description
Contractor resource to support the University's AULA VLE Platform.
Contract 1. AULA Product Development Resource
Supplier
Contract value
- £1,290,721.55 excluding VAT
- £1,295,780.70 including VAT
Above the relevant threshold
Date signed
4 June 2025
Contract dates
- 5 June 2025 to 5 June 2026
- 1 year, 1 day
Main procurement category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
Key performance indicators
| Name | Description | Reporting frequency |
|---|---|---|
| Role fitment and fulfilment | 85% Resource Availability |
1 months |
| Response time | 80% times responded per service levels |
1 months |
| Resolution times | 90% times resolved per service levels |
1 months |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
- Single supplier - intellectual property or exclusive rights
- Single supplier - technical reasons
The justification for direct award is based on the following technical circumstances:
Ownership of Proprietary Solution by the Contracting Authority:
While the intellectual property rights of the bespoke solution are formally held by Coventry University, the system is wholly designed, configured, and implemented by the supplier. The supplier retains exclusive knowledge of the internal logic, custom-developed components, and maintains the security architecture of the system.
Exclusive Technical Know-how and System Familiarity:
The supplier's historic involvement in the design and build phases has resulted in a technical environment that cannot be practically or safely supported or modified by any other economic operator. No alternative supplier has access to the internal configuration, source code annotations, or encrypted integration protocols essential for compliant and secure delivery.
Risk and Inefficiency of Change in Supplier:
Transferring the contract to another provider would result in disproportionate technical risk, including potential service disruption, loss of system integrity, and elevated security exposure. Additionally, engaging a new supplier would entail duplicative discovery costs, lengthy familiarisation, and likely redevelopment, undermining value for money.
Due Diligence:
An internal technical and commercial appraisal concluded that no alternative supplier could undertake the services without unacceptable risk, cost, and delay.
Supplier
Singularis Future Serve Pte Ltd
- Public Procurement Organisation Number: PNQL-9131-LLRG
143 CECIL STREET, #25-03, GB BUILDING
SINGAPORE
069542
Singapore
Email: accounts@singularis.ventures
Website: https://singularis.ventures/
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Supported employment provider: No
Public service mutual: No
Contract 1. AULA Product Development Resource
Contracting authority
Coventry University
- Public Procurement Organisation Number: PMMH-2339-NMGH
Priory Street
Coventry
CV1 5FB
United Kingdom
Email: Procurement@coventry.ac.uk
Region: UKG33 - Coventry
Organisation type: Public authority - sub-central government