Scope
Reference
C361880
Description
NHS Commercial Solutions is seeking to engage with the market ahead of a potential procurement exercise for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services. We are inviting suppliers to participate in a Preliminary Market Engagement exercise via the Atamis procurement portal ( https://atamis-1928.my.site.com/) to help shape our requirements and assess market interest. This is not a call for competition and is being conducted without prejudice to any future procurement process. Please note this engagement is only for information and is not to be scored.
The questions are categorised as below:
Section 1: Supplier Information
Section 2: Lot Interest and Capability
Section 3: Technical Capability & Innovation
Section 4: Commercial & Framework Design
Section 5: General Feedback
Commercial tool
Establishes a framework
Total value (estimated)
- £400,000,000 excluding VAT
- £480,000,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 19 January 2026 to 18 January 2028
- Possible extension to 18 January 2034
- 8 years
Main procurement category
Services
CPV classifications
- 72300000 - Data services
- 79550000 - Typing, word-processing and desktop publishing services
- 72250000 - System and support services
- 72000000 - IT services: consulting, software development, Internet and support
- 72212314 - Voice recognition software development services
- 72800000 - Computer audit and testing services
- 32332100 - Dictating machines
- 48900000 - Miscellaneous software package and computer systems
- 72212000 - Programming services of application software
- 72268000 - Software supply services
- 72610000 - Computer support services
- 72317000 - Data storage services
- 48517000 - IT software package
- 79551000 - Typing services
- 32344110 - Voice-logging system
- 32342450 - Voice recorders
- 48311000 - Document management software package
- 48314000 - Voice recognition software package
Contract locations
- UK - United Kingdom
- UKN - Northern Ireland
- UKN0 - Northern Ireland
- UKM - Scotland
- UKM5 - North Eastern Scotland
- UKM7 - Eastern Scotland
- UKM8 - West Central Scotland
- UKM9 - Southern Scotland
- UKL - Wales
- UKL1 - West Wales and the Valleys
- UKL14 - South West Wales
- UKL2 - East Wales
- UKC - North East (England)
- UKD - North West (England)
- UKF - East Midlands (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKJ - South East (England)
- UKK - South West (England)
Engagement
Engagement deadline
8 August 2025
Engagement process description
NHS Commercial Solutions is seeking to engage with the market ahead of a potential procurement exercise for Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services. We are inviting suppliers to participate in a Preliminary Market Engagement exercise via the Atamis procurement portal ( https://atamis-1928.my.site.com/) to help shape our requirements and assess market interest. This is not a call for competition and is being conducted without prejudice to any future procurement process. Please note this engagement is only for information and is not to be scored.
The questions are categorised as below:
Section 1: Supplier Information
Section 2: Lot Interest and Capability
Section 3: Technical Capability & Innovation
Section 4: Commercial & Framework Design
Section 5: General Feedback
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
6 October 2025
Contracting authority
Surrey & Boarders Partnership NHS on behalf of NHS Commercial Solutions
- Public Procurement Organisation Number: PLDZ-3358-YMVH
The Atrium, Curtis Road
Dorking
RH4 1XA
United Kingdom
Region: UKJ26 - East Surrey
Organisation type: Public authority - central government