Scope
Reference
C355953
Description
NHS Commercial Solutions is seeking to engage with the market ahead of a potential procurement exercise for Patient Healthcare Communications and Related IT Services.
We are inviting suppliers to participate in a Preliminary Market Engagement exercise via the Atamis procurement portal ( https://atamis-1928.my.site.com/) to help shape our requirements and assess market interest. This is not a call for competition and is being conducted without prejudice to any future procurement process. Please note this engagement is only for information and is not to be scored.
The questions are categorised as below:
Section 1: Supplier Information
Section 2: Lot Interest and Capability
Section 3: Technical Capability & Innovation
Section 4: Commercial & Framework Design
Section 5: General Feedback
Commercial tool
Establishes a framework
Total value (estimated)
- £1,400,000,000 excluding VAT
- £1,680,000,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 2 December 2025 to 1 December 2027
- Possible extension to 1 December 2033
- 8 years
Main procurement category
Services
CPV classifications
- 64000000 - Postal and telecommunications services
- 48512000 - Interactive voice response software package
- 32000000 - Radio, television, communication, telecommunication and related equipment
- 71317200 - Health and safety services
- 31682230 - Graphic display panels
- 79340000 - Advertising and marketing services
- 48000000 - Software package and information systems
- 48983000 - Development software package
- 72000000 - IT services: consulting, software development, Internet and support
- 72230000 - Custom software development services
- 72261000 - Software support services
- 48481000 - Sales or marketing software package
- 32510000 - Wireless telecommunications system
- 48515000 - Video conferencing software package
- 64216100 - Electronic message services
- 64216120 - Electronic mail services
- 35113000 - Safety equipment
- 72400000 - Internet services
- 30200000 - Computer equipment and supplies
- 85000000 - Health and social work services
- 30231300 - Display screens
- 32232000 - Video-conferencing equipment
- 79512000 - Call centre
- 72300000 - Data services
- 71317210 - Health and safety consultancy services
- 35120000 - Surveillance and security systems and devices
- 30192400 - Reprographic supplies
- 64210000 - Telephone and data transmission services
- 79710000 - Security services
- 72212515 - Video conferencing software development services
- 72262000 - Software development services
- 64200000 - Telecommunications services
Contract locations
- UK - United Kingdom
- UKC - North East (England)
- UKD - North West (England)
- UKG - West Midlands (England)
- UKH - East of England
- UKJ - South East (England)
- UKK - South West (England)
- UKL - Wales
- UKL1 - West Wales and the Valleys
- UKL14 - South West Wales
- UKL2 - East Wales
- UKM - Scotland
- UKM5 - North Eastern Scotland
- UKM7 - Eastern Scotland
- UKM8 - West Central Scotland
- UKM9 - Southern Scotland
- UKM91 - Scottish Borders
- UKN - Northern Ireland
- UKN0 - Northern Ireland
Engagement
Engagement deadline
8 August 2025
Engagement process description
NHS Commercial Solutions is seeking to engage with the market ahead of a potential procurement exercise for Patient Healthcare Communications and Related IT Services.
We are inviting suppliers to participate in a Preliminary Market Engagement exercise via the Atamis procurement portal ( https://atamis-1928.my.site.com/) to help shape our requirements and assess market interest. This is not a call for competition and is being conducted without prejudice to any future procurement process. Please note this engagement is only for information and is not to be scored.
The questions are categorised as below:
Section 1: Supplier Information
Section 2: Lot Interest and Capability
Section 3: Technical Capability & Innovation
Section 4: Commercial & Framework Design
Section 5: General Feedback
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
1 October 2025
Contracting authority
Surrey & Boarders Partnership NHS on behalf of NHS Commercial Solutions
- Public Procurement Organisation Number: PLDZ-3358-YMVH
The Atrium, Curtis Road
Dorking
RH4 1XA
United Kingdom
Region: UKJ26 - East Surrey
Organisation type: Public authority - central government