Scope
Reference
C21029
Description
West Sussex County Council's Technology Enabled Care service provision. The Technology Enabled Care service supports individuals in managing their health, wellbeing, and independence. This service is for older and disabled people living in their own homes within West Sussex.
Contract 1. Technology Enabled Care 2025
Supplier
Contract value
- £4,048,800 excluding VAT
- £4,858,560 including VAT
Above the relevant threshold
Earliest date the contract will be signed
31 July 2025
Contract dates (estimated)
- 1 August 2025 to 31 July 2027
- Possible extension to 31 July 2028
- 3 years
Description of possible extension:
Up to 12 month extension
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Special regime
Light touch
Direct award justification
Extreme and unavoidable urgency
The continuation of the Technology Enabled Care services is strictly necessary to ensure the safety, wellbeing, and independence of vulnerable individuals, including elderly residents and those with disabilities. These services are critical to preventing hospital admissions, safeguarding lives, and supporting independent living. The urgency has arisen due to an unexpected termination of the existing contract, which has resulted in an immediate cessation of services. This event was unforeseen and occurred without prior warning, leaving the Council insufficient time to conduct a compliant competitive procedure. The situation is unavoidable and demands immediate action to prevent serious harm to service users who rely on the service for emergency support and daily monitoring. Given the abrupt nature of the existing contract termination, any delay in appointing a replacement Provider would result in a critical gap in this provision, exposing vulnerable individuals to significant risk. The urgency has not arisen due to any delay, omission, or poor planning on the part of the Council. The current contract termination and immediate cessation of services was unforeseen and outside the Council's control.
Supplier
Livity Life Limited
- Companies House: 13968621
Nutsey Lane, Calmore Industrial Park,
Southampton
SO40 3XJ
United Kingdom
Email: contactus@livitylife.co.uk
Region: UKJ36 - Central Hampshire
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1. Technology Enabled Care 2025
Contracting authority
West Sussex County Council
- Public Procurement Organisation Number: PXJW-5627-QRQR
County Hall
Chichester
PO19 1RG
United Kingdom
Contact name: Procurement and Contract Management Team
Email: bsdprocurement@westsussex.gov.uk
Website: https://www.westsussex.gov.uk
Region: UKJ27 - West Sussex (South West)
Organisation type: Public authority - sub-central government