Scope
Reference
C379029
Description
NHS England is looking to the market to comment on a draft specification for the project "The Future of Patient Feedback - A Roadmap for Measurement, Insight and Improvement", and also understand the capacity and capability of the market to understand how this potential opportunity may be procured. We are asking potential providers to complete the Request for Information document included within the Documents section on this portal. Crucially, the programme will design a future feedback model that is accessible, inclusive, and reflective of the full diversity of patient health journeys. It will align with strategic enablers such as the NHS App and Federated Data Platform (FDP), and support implementation of the commitments set out in the NHS 10YHP.
To access the RFI please follow the link:
https://health-family.force.com/s/Welcome Reference C379029
Total value (estimated)
- £0 excluding VAT
- £0 including VAT
Above the relevant threshold
Contract dates (estimated)
- 17 November 2025 to 15 April 2026
- Possible extension to 15 July 2026
- 7 months, 29 days
Main procurement category
Services
CPV classifications
- 79315000 - Social research services
Engagement
Engagement deadline
20 August 2025
Engagement process description
Request for Information via https://health-family.force.com/s/Welcome
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Publication date of tender notice (estimated)
22 September 2025
Contracting authority
NHS England
- Public Procurement Organisation Number: PDPT-3135-BWWY
Wellington House, 133-135 Waterloo Rd
London
SE1 8UG
United Kingdom
Region: UKI45 - Lambeth
Organisation type: Public authority - central government