Scope
Description
Extension of previously procured services
Contract 1
Supplier
Contract value
- £6,240,000 including VAT
Above the relevant threshold
Earliest date the contract will be signed
5 August 2025
Contract dates (estimated)
- 5 August 2025 to 31 March 2027
- Possible extension to 31 March 2029
- 3 years, 7 months, 27 days
Description of possible extension:
Additional 2 years extension for Services in scope if required.
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
Minor changes in scope if required
CPV classifications
- 60200000 - Railway transport services
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Special regime
Utilities
Direct award justification
Additional or repeat goods, services or works - extension or partial replacement
The IPTIS algorithm has been refined over many years to meet the specific requirements of RDG and SilverRail clients. Due to the complexity of features built around this system, replacing it would disrupt numerous interconnected National Rail services, including the nationalrail.co.uk website. Introducing a new journey planner engine would likely lead to system incompatibilities, which could degrade customer experience, cause outages, and harm RDG's reputation.
A wide network of over 100 downstream industry organisations-including TOCs and third-party retailers-depend on data feeds generated by IPTIS. Critical systems such as IDMS (Industry Data Management System), the Disruption API, and the Bulletins service all rely on IPTIS data to function effectively. Additionally, the NRE Contact Centre depends on a bespoke interface built on this platform to deliver accurate and timely information to customers.
The interdependencies between these systems are extensive and deeply embedded. Changing the core journey planning engine would trigger cascading technical and operational challenges, requiring significant reengineering of APIs, frontend platforms, and third-party systems. Furthermore, differences in data schemas and endpoints would necessitate broad changes across the ecosystem, some involving data structures originating from IDMS itself.
Given the critical role these services play in RDG's operations and their alignment with mandated directives and stakeholder expectations from the DfT, maintaining continuity and compatibility is essential.
Supplier
SilverRail
- Public Procurement Organisation Number: PWZJ-8174-DHQG
27 Maiden Ln,
London
WC2E 7JS
United Kingdom
Region: UKI32 - Westminster
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
Train Information Systems Ltd
- Companies House: 08176197
First Floor, North, 1 Puddle Dock,
London
EC4V 3DS
United Kingdom
Region: UKI31 - Camden and City of London
Organisation type: Public authority - sub-central government