Contract

CCS Call Off RM1557.14 Lot 2 Cloud Software - ITSM Software

  • Shetland Islands Council

F03: Contract award notice

Notice identifier: 2025/S 000-042571

Procurement identifier (OCID): ocds-h6vhtk-056509

Published 24 July 2025, 9:00am



Section one: Contracting authority

one.1) Name and addresses

Shetland Islands Council

8 North Ness Business Park

Lerwick, Shetland

ZE1 0LZ

Contact

Mr Graeme MacDonald

Email

graeme.macdonald@shetland.gov.uk

Country

United Kingdom

NUTS code

UKM66 - Shetland Islands

Internet address(es)

Main address

http://www.shetland.gov.uk

Buyer's address

https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00402

one.2) Information about joint procurement

The contract is awarded by a central purchasing body

one.4) Type of the contracting authority

Regional or local authority

one.5) Main activity

General public services


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

CCS Call Off RM1557.14 Lot 2 Cloud Software - ITSM Software

Reference number

IT/05/24

two.1.2) Main CPV code

  • 48000000 - Software package and information systems

two.1.3) Type of contract

Supplies

two.1.4) Short description

Social Care Case Management System

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £1,754,304

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKM66 - Shetland Islands

two.2.4) Description of the procurement

Social Care Case Management

two.2.5) Award criteria

Price

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Award of a contract without prior publication of a call for competition in the cases listed below

  • The procurement falls outside the scope of application of the regulations

Explanation:

Available from a CCS Framework- RM6259-Lot 2 ITSM

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes


Section five. Award of contract

Contract No

IT/05/24

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

18 July 2025

five.2.2) Information about tenders

Number of tenders received: 1

Number of tenders received from SMEs: 1

Number of tenders received from tenderers from other EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 0

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

The Access Group

Armstrong Building

loughbrough

LE113QF

Country

United Kingdom

NUTS code
  • UK - United Kingdom
The contractor is an SME

Yes

five.2.4) Information on value of contract/lot (excluding VAT)

Total value of the contract/lot: £1,754,304


Section six. Complementary information

six.3) Additional information

(SC Ref:805170)

six.4) Procedures for review

six.4.1) Review body

Lerwick Sheriff Court

King Erik Street

Lerwick

ZE1 0UD

Email

lerwick@scotcourts.gov.uk

Country

United Kingdom