Scope
Description
The Force has utilized the Sunrise system for the past five years, following the novation of a five-year contract originally held by G4S. Recently, the Force commissioned a Mazars audit focused on Asset Management and is currently awaiting the final recommendations report. Historically, the Asset Management functionality within Sunrise has been underutilized.
Following consultation with key stakeholders, it was agreed that the most pragmatic approach at this time is to enter into a one-year extension with the current supplier. This interim arrangement will provide the necessary time to evaluate the Force's long-term strategic direction regarding IT service management and asset tracking solutions.
Continuing with Sunrise in the short term ensures uninterrupted delivery of the Service Desk function, avoiding the disruption and resource demands associated with implementing a new system and conducting widespread training. In light of these considerations, DaDD seeks approval for this exception request
Contract 1
Supplier
Contract value
- £34,800 including VAT
Below the relevant threshold
Date signed
3 July 2025
Contract dates
- 3 July 2025 to 30 June 2026
- 11 months, 29 days
Main procurement category
Services
CPV classifications
- 72222300 - Information technology services
Contract locations
- UK - United Kingdom
Procedure
Procedure type
Below threshold - without competition
Supplier
SUNRISE SOFTWARE LIMITED
- Companies House: 02972424
- Public Procurement Organisation Number: PJQW-3145-WCJJ
167-169 Great Portland Street
London
W1W 5PF
United Kingdom
Email: dean.coleman@sunrisesoftware.com
Website: http://www.sunrisesoftware.com
Region: UKI32 - Westminster
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1
Contracting authority
Police and Crime Commissioner for Lincolnshire
- Public Procurement Organisation Number: PNBV-7818-LZWL
Police Headquarters, Deepdale Lane, Nettleham
Lincoln
LN2 2LT
United Kingdom
Email: commercial@lincs.police.uk
Region: UKF30 - Lincolnshire
Organisation type: Public authority - sub-central government