Scope
Description
Northern Ireland Fire and Rescue Service (NIFRS) require an update to their existing a Computer Aided Dispatch (CAD) system to be implemented and operational by 31st December 2026 and remain operational until the new Command and Control Mobilising Solution (CCMS) goes live, circa 2029.
Contract 1. CAD Update and Support and Maintenance
Supplier
Contract value
- £11,200,000 excluding VAT
- £13,440,000 including VAT
Above the relevant threshold
Earliest date the contract will be signed
1 August 2025
Contract dates (estimated)
- 1 August 2025 to 31 December 2028
- Possible extension to 31 December 2029
- 4 years, 5 months
Description of possible extension:
Extension period are 2x 6 month periods.
Main procurement category
Services
CPV classifications
- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
Contract locations
- UK - United Kingdom
Participation
Particular suitability
Small and medium-sized enterprises (SME)
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
- Single supplier - intellectual property or exclusive rights
- Single supplier - technical reasons
NIFRS analysis of the options to procure a fully supported CAD the short time period of January 2027 until April 2029 (estimated) have shown that taking a version update from the current supplier is the only viable option to achieve the deadline of 31st December 2026. Implementation of a new CAD would take 18-24 months which would mean NIFRS would miss 31st December 2026 deadline. Motorola Solutions own the intellectual property rights and hold the source code for the CAD system and are the only supplier that can provide updates to the existing CAD.
Supplier
MOTOROLA SOLUTIONS UK LIMITED
- Companies House: 00912182
- Public Procurement Organisation Number: PQTV-4329-ZDPL
Nova South
London
SW1E 5LB
United Kingdom
Region: UKI32 - Westminster
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. CAD Update and Support and Maintenance
Contracting authority
Northern Ireland Fire and Rescue Service
- Public Procurement Organisation Number: PLBR-6377-MHGZ
1 Seymour Street
Lisburn
BT27 4SX
United Kingdom
Contact name: Dawn Bradley
Email: NIFRSProcurement@nifrs.org
Region: UKN0E - Lisburn and Castlereagh
Organisation type: Public authority - central government
Devolved regulations that apply: Northern Ireland