Section one: Contracting authority/entity
one.1) Name and addresses
Torbay Council
Torbay Council Town Hall, Castle Circus
Torquay
TQ1 3DR
Contact
Mr Lawrence Brown
Telephone
+44 1803208977
Country
United Kingdom
Region code
UKK42 - Torbay
Internet address(es)
Main address
Buyer's address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Direct Award of Contract to provide an Adults Social Care Case Management System
Reference number
DN754839
two.1.2) Main CPV code
- 72260000 - Software-related services
two.1.3) Type of contract
Services
two.1.4) Short description
Purchase of a hosted case management for Adults Social Care, plus support with
implementation, and data migration, and the ongoing licencing and maintenance of the
system.
This is a direct award, following the publication of a Voluntary ex ante transparency (VEAT)
notice (reference: 2025/S 000-000406 on 07th January 2025, and subsequent internal
approval to directly award the contract from Torbay Council's Cabinet.
The system will be used by Torbay Council and Torbay and South Devon NHS Foundation
Trust.
With regards to the Award criteria, the contract was a direct award. In the absence of a
competition, consideration was given to both quality of the awarded supplier's system
solution, as covered within the VEAT, and price, in terms of achieving best value for the
Council in using the same solution for Adults Social Care Case Management System
provision, as it currently uses for its Children's provision.
Section six. Complementary information
six.6) Original notice reference
Notice number: 2025/S 000-042107
Section seven. Changes
seven.1) Information to be changed or added
seven.1.2) Text to be corrected in the original notice
Section number
DEFAULT
seven.2) Other additional information
Update to main CPV code.
Update to notice number in the OJ.