Scope
Description
Total heating service and maintenance contract to housing stock of circa 13,000 units. The contract is planned to be split into lots named as - Domestic Gas, Alternative/Renewable Heating, Commercial Gas and associated equipment, Oil.
Total value (estimated)
- £24,000,000 including VAT
Above the relevant threshold
Main procurement category
Services
CPV classifications
- 39715200 - Heating equipment
- 39715210 - Central-heating equipment
- 50700000 - Repair and maintenance services of building installations
Contract locations
- UKJ - South East (England)
Lot constraints
Maximum number of lots a supplier can bid for: 1
Maximum number of lots a supplier can be awarded: 1
Not the same for all lots
Contract dates are shown in Lot sections, because they are not the same for all lots.
Lot 1. Domestic Gas
Description
Service and maintenance of domestic boilers across the location
Lot value (estimated)
- £14,000,000 including VAT
Contract dates (estimated)
- 1 April 2026 to 31 March 2031
- Possible extension to 30 March 2036
- 9 years, 11 months, 30 days
Description of possible extension:
Upon successful performance of initial term, contract can be extended.
Same for all lots
CPV classifications and contract locations are shown in the Scope section, because they are the same for all lots.
Lot 2. Renewable Heating
Description
Service and maintenance of all alternative renewable heating systems.
Lot value (estimated)
- £8,000,000 including VAT
Contract dates (estimated)
- 1 April 2026 to 31 March 2031
- Possible extension to 30 March 2036
- 9 years, 11 months, 30 days
Description of possible extension:
Upon successful performance of the initial contract, it can be extended
Same for all lots
CPV classifications and contract locations are shown in the Scope section, because they are the same for all lots.
Lot 3. Commercial Heating
Description
Service and maintenance of commercial plant rooms and associated equipment.
Lot value (estimated)
- £1,800,000 including VAT
Contract dates (estimated)
- 1 April 2026 to 31 March 2031
- Possible extension to 30 March 2036
- 9 years, 11 months, 30 days
Description of possible extension:
Upon successful performance of initial contract, this can be extended
Same for all lots
CPV classifications and contract locations are shown in the Scope section, because they are the same for all lots.
Lot 4. Oil Heating
Description
Service of maintenance of oil fed heating across the area
Lot value (estimated)
- £200,000 including VAT
Contract dates (estimated)
- 1 April 2026 to 31 March 2027
- Possible extension to 30 March 2028
- 1 year, 11 months, 30 days
Description of possible extension:
Depending on remaining systems and upon successful performance of initial contract
Same for all lots
CPV classifications and contract locations are shown in the Scope section, because they are the same for all lots.
Participation
Particular suitability
Lot 1. Domestic Gas
Lot 2. Renewable Heating
Lot 3. Commercial Heating
Lot 4. Oil Heating
Small and medium-sized enterprises (SME)
Submission
Submission type
Tenders
Tender submission deadline
22 October 2025, 12:00pm
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
11 December 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 60% |
| Cost | Cost | 40% |
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Competitive flexible procedure description
A 3 stage procurement:
First stage will be PSQ (conditions of participation) with suppliers meeting minimum criteria (as outlined in the PSQ documents) progressing to the next stage.
Second stage will be ITT publish with cost (40%) and quality (60%) evaluations, top 3 scoring suppliers (per Lot) will progress to the next stage.
Third stage will be portal demonstrations for lots 1, 2 and 3 only.
Justification for not publishing a preliminary market engagement notice
Pre-market engagement notice was published June 23rd under the SEC Procurement Limited and pre-market engagement session was held on July 4th.
Documents
Associated tender documents
https://in-tendhost.co.uk/southeastconsortium/aspx/Home
All tender documents will be issued through the South East Consortium In-tend portal
Documents to be provided after the tender notice
All tender documents will be issued through the South East Consortium In-tend portal
Contracting authority
TOWN AND COUNTRY HOUSING GROUP
- Companies House: IP30167R
- Public Procurement Organisation Number: PGQL-8879-WWMD
Monson House
Tunbridge Wells
TN1 1LQ
United Kingdom
Email: procurement.team@tch.org.uk
Region: UKJ46 - West Kent
Organisation type: Public authority - sub-central government
Other organisation
These organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities.
SEC PROCUREMENT LIMITED T/A SOUTH EAST CONSORTIUM
Summary of their role in this procurement: running procurement on behalf of Town and Country Housing
- Companies House: 15363999
- Public Procurement Organisation Number: PZLW-5327-RMRJ
Building 1092 Galley Drive
Sittingbourne
ME9 8GA
United Kingdom
Region: UKJ43 - Kent Thames Gateway