Scope
Reference
0104-2025
Description
This is a contact for South Yorkshire Police. The solution is an IT service management tool which has underpins the daily operations of the IT department. The system provides, ticketing, CRM, change management, incident management, problem management, SLA tracking and performance metrics for the department as well as providing a self-service portal for approx. 10,000 police officers and staff across SYP and HP
Contract 1. Sostenuto Sunrise Support and Maintenance
Supplier
Contract value
- £120,498 excluding VAT
- £144,597 including VAT
Below the relevant threshold
Date signed
26 June 2025
Contract dates
- 26 June 2025 to 1 April 2028
- 2 years, 9 months, 6 days
Main procurement category
Services
CPV classifications
- 72260000 - Software-related services
Contract locations
- UKE3 - South Yorkshire
Procedure
Procedure type
Below threshold - without competition
Supplier
SUNRISE SOFTWARE LIMITED
- Companies House: 02972424
- Public Procurement Organisation Number: PJQW-3145-WCJJ
167-169 Great Portland Street
London
W1W 5PF
United Kingdom
Email: dean.coleman@sunrisesoftware.com
Website: http://www.sunrisesoftware.com
Region: UKI32 - Westminster
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1. Sostenuto Sunrise Support and Maintenance
Contracting authority
South Yorkshire Mayoral Combined Authority
- Public Procurement Organisation Number: PDBT-6675-QXPN
11 Broad Street West
Sheffield
S1 2BQ
United Kingdom
Region: UKE32 - Sheffield
Organisation type: Public authority - sub-central government