Section one: Contracting authority
one.1) Name and addresses
Hertfordshire County Council
County Hall
Hertford
SG138DQ
nicole.mccaffrey1@hertfordshire.gov.uk
Country
United Kingdom
Region code
UKH23 - Hertfordshire
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
Buyer's address
https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home
one.4) Type of the contracting authority
Regional or local Agency/Office
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Contract for the Provision of Bereavement Support
Reference number
HCC2517048
two.1.2) Main CPV code
- 85323000 - Community health services
two.1.3) Type of contract
Services
two.1.4) Short description
Cruse Bereavement Support is a support Service for those bereaved at any age. It aims to promote the wellbeing of bereaved people and to enable anyone suffering a bereavement to understand their grief and cope with their loss.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £129,710
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKH23 - Hertfordshire
two.2.4) Description of the procurement
Hertfordshire County Council has a requirement for a bereavement support service. The service provides information, support, and advice. Bereavement support can be provided one to one or as part of a Group with a bereavement support worker. Advice is provided via telephone, email, or the via the internet. The service also runs an all-age helpline for young people age 5 to 18, and adults.
The Council is intending to award this contract to our existing provider following Direct Award Process C under the Provider Selection Regime (PSR.)
The contract will commence on 4th August 2025 until 3rd August 2028 with the option to extend for an additional 2 years until 3rd August 2030.
The approximate life time value of this contract is stated in II.1.7 above and includes the value of any possible extensions.
two.2.5) Award criteria
Quality criterion - Name: The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard / Weighting: 100
Price - Weighting: 0
two.2.11) Information about options
Options: Yes
Description of options
There is the option to extend the contract for two (2) years subject to available funding and satisfactory performance at the discretion of the Council.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.
The publication of this notice marks the start of the standstill period.
Representations by providers must be made to the relevant authority by 1st August 2025.
This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
18 July 2025
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Cruse Bereavement Support
Unit 0.1, One Victoria Villas, Richmond
London
TW9 2GW
Country
United Kingdom
NUTS code
- UKI75 - Hounslow and Richmond upon Thames
Companies House
00638709
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £129,710
Section six. Complementary information
six.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.
The publication of this notice marks the start of the standstill period.
Representations must be made to decision makers by 1st August 2025.
The contract has not yet formally been awarded; this notice services as an intention to award under the PSR.
Written representations should be sent to:
strategic.procurement@hertfordshire.gov.uk
Details of individuals making the award decison:
Senior Comissioning Manager, IHCCT
The existing provider is satisfying the existing contract and will likely satisfy the proposed new contract. The provider has been assessed against the relevant 5 key criteria and has passed the requirements.
There were no conflicts of interest identified.
six.4) Procedures for review
six.4.1) Review body
Independent Choice and Procurement Panel
Wellington House
London
SE1 8UG
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
The Council will enter into an 8 working day standstill period following publication of this Contract Award Notice before officially awarding the contract in line with the requirements under PSR.