Scope
Reference
C29574
Description
This service contract will provide Preventative and Corrective Maintenance services for the existing equipment, which can only be provided by the Original Equipment Manufacturer (OEM). The VS200 Slide Scanner and Fluorescence Module rely on proprietary software developed by Evident Scientific, which is essential for operating and maintaining the system. Only the OEM has access to the necessary software updates, patches, and licensing required to ensure the equipment functions correctly and remains compatible with any hardware upgrades. These updates are critical not only for performance but also for maintaining regulatory compliance, making it necessary for Evident to provide all maintenance services. Please note that this contract started on the 01 April 2025 not 22 July 2025 as indicated in this notice.
Contract 1. Service of VS200
Supplier
Contract value
- £13,858 excluding VAT
- £16,629.60 including VAT
Below the relevant threshold
Date signed
21 July 2025
Contract dates
- 22 July 2025 to 31 March 2027
- 1 year, 8 months, 10 days
Main procurement category
Services
CPV classifications
- 71356000 - Technical services
Contract locations
- UKJ2 - Surrey, East and West Sussex
Key performance indicators
| Name | Description |
|---|---|
| Customer Service | The Supplier shall respond to suitably addressed emails or telephone calls within one (1) Working Day of contact from the Customer. The response shall provide the Customer with either a suitable... |
| Service Delivery | The Supplier shall: 1. Schedule (with agreement from the Customer) annual Preventative Maintenance of the Equipment. 2. Provide all hardware and software updates and application support. 3. Include... |
Procedure
Procedure type
Below threshold - without competition
Supplier
Evident Europe GMBH - UK Branch
2nd Floor Part A Endeavour House
Standsted
CM24 1AL
United Kingdom
Telephone: +44 127-921-2090
Email: tender.uk@evidentscientific.com
Website: https://evidentscientific.com/
Region: UKH35 - West Essex
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1. Service of VS200
Contracting authority
ANIMAL AND PLANT HEALTH AGENCY
- Public Procurement Organisation Number: PBHC-6261-BLLQ
Seacole Building, 2 Marsham Street
London
SW1P 4DF
United Kingdom
Contact name: Mandy Worsnop
Email: procurement@defra.gov.uk
Region: UKI32 - Westminster
Organisation type: Public authority - central government