Scope
Reference
DP0950
Description
Derbyshire Constabulary is currently looking into the available options for the Provision of a Force ITSM tool. The force is keen to understand how technology has progressed since the last market exercise and use this information to potentially update and replace it's existing ITSM system. The Force is assessing the available options so that a business case can be created to move the procurement forwards. To inform the business case, we are reaching out with this Request for Information [RFI] to the market to carry out a full review of existing ITSM tools. If the business case is approved, a compliant procurement route will be taken at the point of purchase.
Total value (estimated)
- £0 excluding VAT
- £0 including VAT
Above the relevant threshold
Contract dates (estimated)
- 13 November 2026 to 12 November 2030
- Possible extension to 11 November 2032
- 5 years, 11 months, 29 days
Main procurement category
Services
Additional procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
- 72610000 - Computer support services
- 72611000 - Technical computer support services
Contract locations
- UKF - East Midlands (England)
Engagement
Engagement deadline
20 September 2025
Engagement process description
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Publication date of tender notice (estimated)
28 November 2025
Contracting authority
The Police and Crime Commissioner for Derbyshire
- Public Procurement Organisation Number: PZLQ-6388-PQDJ
Derbyshire Constabulary
Ripley, Derbyshire
DE5 3RS
United Kingdom
Region: UKF13 - South and West Derbyshire
Organisation type: Public authority - sub-central government