Award

Supply of Salesforce Marketing Cloud Licenses

  • OPEN UNIVERSITY(THE)

F15: Voluntary ex ante transparency notice

Notice identifier: 2024/S 000-041260

Procurement identifier (OCID): ocds-h6vhtk-04cc4c

Published 20 December 2024, 3:49pm



Section one: Contracting authority/entity

one.1) Name and addresses

OPEN UNIVERSITY(THE)

Walton Hall

MILTON KEYNES

MK76AA

Contact

Procurement Services

Email

Finance-Tenders@open.ac.uk

Country

United Kingdom

Region code

UKJ12 - Milton Keynes

Charity Commission (England and Wales)

RC000391

Internet address(es)

Main address

www.open.ac.uk

Buyer's address

https://in-tendhost.co.uk/openuniversity

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Education


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Supply of Salesforce Marketing Cloud Licenses

Reference number

OUPA11396

two.1.2) Main CPV code

  • 48481000 - Sales or marketing software package

two.1.3) Type of contract

Supplies

two.1.4) Short description

The Open University is procuring specialist software licenses from a third-party provider.

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £2,000,000

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKJ12 - Milton Keynes
Main site or place of performance

Milton Keynes

two.2.4) Description of the procurement

This procurement is for the on-going supply of licenses for the Salesforce Marketing Cloud solution which is embedded into OU systems and process and it currently heavily used in our current marketing programme. The licenses are to be renewed for a period of 3 years with an additional 3 years extension option (total 6 years), for c.£275,000 per annum for the first three years, and up to a total contract value of £2,000,000 (inc VAT) including all extension options.

The OU's strategy is to move away from the reseller model and go direct to Salesforce to deliver savings.

two.2.11) Information about options

Options: Yes

Description of options

Option to extend for an additional 3 years beyond the initial 3 year period, giving a potential total value of the contract up to a maximum of £2.000,000 after all extension options.


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Award of a contract without prior publication of a call for competition in the cases listed below

  • The procurement falls outside the scope of application of the regulations

Explanation:

(32) Negotiated without a prior publication

(b) The works, supplies or services can be provided only by a particular economic operator for the following reason:

(ii) Proprietary items available from only owner of intellectual property rights; copyrights or distribution rights.

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No


Section five. Award of contract/concession

Contract No

OUPA11396

Title

Salesforce Marketing Cloud Licenses

A contract/lot is awarded: Yes

five.2) Award of contract/concession

five.2.1) Date of conclusion of the contract

17 December 2024

five.2.2) Information about tenders

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor/concessionaire

Salesforce UK Limited

Floor 26 Salesforce Tower, 110 Bishopsgate

London

EC2N 4AY

Country

United Kingdom

NUTS code
  • UKI4 - Inner London – East
Companies House

05094083

The contractor/concessionaire is an SME

No

five.2.4) Information on value of contract/lot/concession (excluding VAT)

Total value of the contract/lot/concession: £2,000,000


Section six. Complementary information

six.3) Additional information

The Open University (OU) intends to award a contract to Salesforce UK Limited for the supply of Salesforce Marketing Cloud Licenses.

This procurement is for the on-going supply of licenses for the Salesforce Marketing Cloud solution which is embedded into OU systems and process and it currently heavily used in our current marketing programme. The licenses are to be renewed for a period of 3 years with an additional 3 years extension option (total 6 years), for c.£275,000 per annum for the first three years, and up to a total contract value of £2,000,000 (inc VAT) including all extension options.

The OU's strategy is to move away from the reseller model and go direct to Salesforce to deliver savings.

six.4) Procedures for review

six.4.1) Review body

N/A

N/A

Country

United Kingdom