Section one: Contracting authority
one.1) Name and addresses
Nottingham City Campus, Hucknall Road
NG5 1PB
Nottingham
NG5 1PB
Contact
Darren J. Statham
Country
United Kingdom
Region code
UKF14 - Nottingham
Internet address(es)
Main address
Buyer's address
one.3) Communication
Additional information can be obtained from the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Other type
NHS Trust
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Nurse Call System Servicing and Maintenance
Reference number
C324903
two.1.2) Main CPV code
- 50711000 - Repair and maintenance services of electrical building installations
two.1.3) Type of contract
Services
two.1.4) Short description
The Nottingham University Hospitals NHS Trust (The Trust) is conducting this request for information (RFI) exercise regarding the provision of a contract for both planned testing servicing and maintenance, as well as any reactive servicing, of the nurse call systems. The purpose of the contract is to enable the Trust to meet its needs as a provider of healthcare services. For example, enabling ward staff to respond quickly in event of a signal from patients for support or assistance.
Further information, including a supplier questionnaire, can be obtained via the Trust's e-tendering portal:
https://health-family.force.com/s/Welcome
the deadline for responding to the RFI is 4pm on 31 January 2025.
two.1.5) Estimated total value
Value excluding VAT: £500,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKF - East Midlands (England)
Main site or place of performance
Nottingham University Hospitals NHS Trust
Nottingham City Hospital
Hucknall Road
Nottingham
NG5 1PB
two.2.4) Description of the procurement
The primary remit of NHS organisations with regard to nurse call systems is the safety of patients. For all premises under its control, it is therefore critical that the Trust’s nurse call systems are effectively serviced and maintained. Whilst it is not a legal requirement to service nurse call systems, it is understood they must be regularly maintained to ensure continued functionality.
Without regular maintenance, the system can fail when needed, risking patients’ lives. In addition, lack of maintenance can result in false alarms, leading to staff becoming desensitised to the system and the associated risk they may ignore it when a real emergency occurs.
The Trust’s objectives are to maintain a high level of reliability and availability of its systems by operating a system of planned preventative maintenance, with response to call outs and call backs/breakdowns maintained at agreed performance levels, whilst ensuring value for money.
1. The systems currently in situ at the Nottingham City Hospital consist primarily of Static Systems
2. The systems currently in situ at the queens Medical Centre consist of a mixture of Wandsworth, Ipin and Static Systems
two.3) Estimated date of publication of contract notice
16 December 2025
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
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